Assistant Manager, Laundry 
(14813)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

The Assistant Manager, Laundry is primarily responsible for linen product quality, linen inventory control and the laundering process of the linen placed in the guest rooms. Responsible for managing the laundering processes of staff and guest laundry. 

Key Duties and Responsibilities
•    Monitor daily duties of the Laundry team
•    To schedule and plan the daily work for the laundry personnel and delegate the work depending on the workload and priority requirements
•    Ensure that all Linen room staff are familiar with all Housekeeping Standard Operating Procedures and that all competency tests are completed on a regular basis
•    Esnure that all the laundry equipment, machinery and premises are being maintained well
•    Regularly inspect the progress of the work and to make sure that quality is maintained and may shift the personnel according to changing priority work situations
•    To train and mentor the new workers and give them valuable information regarding various laundry procedures that need to be followed while working
•    Ensure designated linen storerooms are adequately stocked and updated with stock cards in place 
•    To complete requisitions for any laundry supplies like detergents, soaps, bleaches, disinfectants, starches, etc., and to maintain proper records of the supplies and the items that have been laundered
•    Ensure all shelves are labeled with the item description
•    Ensure that high quality cleanliness is maintained and that all the standard regulatory policies are being followed
•    Manage all linen related concerns which may impact on service delivery
•    Keep an accurate daily stock control of linen inventory
•    Update daily linen dispatch sheets for the laundry
•    Update Linen laundry invoices daily and assess budget allocation for the month
•    Ensure Inventory Control spreadsheets are completed daily
•    Ensure that all concerns with service providers are communicated to the Executive Housekeeper
•    Ensure that statutory health and safety regulations are followed by the workers in the laundry areas
•    Reconcile all relevant documentation pertaining to linen movement
•    Ensure the timely delivery of linen to the rooms and the outlets
•    Submit daily checklist to the Executive Housekeeper on a weekly basis
•    Monitor the daily duties of the valet and colleague’s uniform room
•    Conduct and schedule monthly inventory
•    Ensure that the clothing is clean, disinfected, washed, dried, ironed and stored in a proper manner
•    Ensure par levels are maintained
•    Manage colleague uniforms inventory and the cleaning of uniforms
•    The stock is to be checked immediately, counted and placed in an appropriate storage area
•    Check the delivered items against the invoice and the invoice is to be compared to the purchase order
•    Any delivery discrepancies are to be reported immediately to the Executive Housekeeper 
•    Deliveries received during the monthly stock take procedures are to be checked and counted and placed in a separate area as these items will not yet be in the system inventory
•    Assist with all other duties as assigned

Education & Experience Requirements
•    Education – High School
•    Basic computer skills and knowledge on Word, Excel and Opera
•    Must have basic accounting skills

Benefits

• Medical insurance - 80% of premium paid by employer
• Health Savings Account with $50 employer contribution per pay period
• Dental, vision & life insurance - 100% of premium paid by employer
• 5 weeks of PTO (Paid Time Off)
• 8 paid holidays
• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• 14 nights per year at $100/night* at Kerzner Properties worldwide
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:   

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods 

• Frequent bending, twisting, stooping, reaching, and pulling 

• Lifting and carrying of loads weighing up to 50 pounds 

• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.    

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.