Assistant Manager, Restaurant 
(14768)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

The Assistant Restaurant Manager will assist the Restaurant Manager in overseeing the daily operations of the Restaurant assigned to them. They will work closely with the Culinary and Beverage teams to ensure One&Only service standards exceed the experience of the guest. They will strive to continually improve guest and colleague satisfaction and maximize financial performance in areas of responsibility. They will work with the FB Leadership team to establish training and implement plans that will help the team exceed the departmental goals like LQA Scores, meeting budget and ensure a good working environment.

Key Duties and Responsibilities

•    Select, train, evaluate, lead, motivate and coach, colleagues to ensure that core standards are met
•    Manage labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit
•    The ability to be visible in the operation, recognize, nurture and maintain relationships with regular guests as well as cultivate relationships with new patrons to ultimately increase loyalty as a key business driver
•    Excellent food and beverage product knowledge spanning all areas
•    Learns and explains Food and Beverage Menu and Daily Features to guests and service staff
•    Participate in planning, organizing and executing of the Restaurants Marketing Plans and its events
•    Communicate with colleagues to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments
•    Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels
•    Assists in ensuring compliance with all restaurant policies, standards and procedures with Food Handlers and TIPS Certifications
•    Interact with guests to obtain feedback on product quality and service levels
•    Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
•    Works on training and ongoing training of all service staff
•    Conduct regular walkthrough of the outlet and suggest recommendations for change as well as note deficiencies and ensure corrective action is taken
•    Creates total awareness of in-house VIPs and reviews names with staff members during pre-service meetings
•    To assist with any other duties that are required by the Restaurant Manager, Director of Food and Beverage or another member of the Hotel management team

Skills, Experience & Educational Requirements 

•    At least 2 years’ experience at a similar level.
•    Excellent Communication skills 
•    Minimum 5 years’ experience in a restaurant with recognized high standards.
•    Workplace training from within a high standard hotel environment.
•    Experience in 5*, an upmarket resort would be an advantage but not a requirement.

Benefits

• Medical insurance - 80% of premium paid by employer
• Health Savings Account with $50 employer contribution per pay period
• Dental, vision & life insurance - 100% of premium paid by employer
• 5 weeks of PTO (Paid Time Off)
• 8 paid holidays
• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• 14 nights per year at $100/night* at Kerzner Properties worldwide
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:   

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods 

• Frequent bending, twisting, stooping, reaching, and pulling 

• Lifting and carrying of loads weighing up to 50 pounds 

• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.    

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.