Chief Steward 
(13767)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

Leading a team of Stewards in this hands-on role in coordinating the back of house kitchen operations to facilitate the Chef team in delivering outstanding service. 

Key Duties and Responsibilities

• Assist in the correct usage of all chemicals within the department and outlets, including appropriate training in accordance with Work Health and Safety standards
• Ensuring that garbage & recycling removal is being done in a timely manner for the resort
• To ensure the quality levels of products and services
• To manage and lead the staff: training, motivating and structuring the team which will ensures a good working atmosphere        
• To provide rigorous management: controlling raw material stocks, especially in terms of their cost
• To co-ordinate the distribution of tasks amongst their teams ensuring that the work progresses as it should within the time available
• Inspect equipment, work areas and general supplies to ensure conformance to establish health and safety standards
• Ordering supplies for back of house needs, including but not limited to, chemicals, non food items, small wares, equipment etc.
• Prepare and properly ensures cleanliness for lunch, dinner, for morning and afternoon function.
• Supervise and coordinate activities in the kitchen operation
• Collaborate with front of the house managers, including F&B director, Restaurant Managers, etc. 
• Reports to Executive sous chef and communicates for daily planning VIPS, and special menu of the day
• Maintains inventory of china, glass, silver, and other items essential to daily operation.
• Maintain employee engagement and satisfaction
• Ability to cover shifts when and where needed
• Organize, interview, recruit and scout talent for their department
• Oversight over international intern program, and seasonal staffing swings. Planning the onboarding of any international or temporary recruiting from start to finish including liaising with Human Resources
• To implement the consistent delivery of superior customer service through the Customer Service Program. To ensure that the department creates a professional impression to customers and team members. To review and act upon customer feedback relevant to your areas of responsibility. This to include customer complaints and compliments.
• All other duties as assigned by the Executive Chef and Executive Sous Chef

Skills, Experience & Educational Requirements

• Must be dual-skilled as manager and steward
• 2+ years experience in similar level of management
• Familiarity with large hotel operation.
• Knowledge of chemicals, data sheets, and health department regulations.
• Significant previous experience of managing a team in a similar environment
• The ability to manage a profit center: stock, cost prices, orders etc
• The ability to manage a team: supervision, training, motivation, delegation

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.