Manager, Communications and PR 
(13087)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

*This position can be located out of Bozeman or Big Sky, MT. 

Job Summary 

This role is well suited to an individual who has had prior agency and/or on-property experience and has a strong understanding of ultra-luxury brands. They will be responsible for supporting and driving the overall Communications and PR Strategy for One&Only Moonlight Basin.  With the imminent launch of the property, this role will be instrumental in the pre-opening strategies, helping to generate buzz, excitement, and positive coverage globally. 

The Communications and PR Manager will collaborate closely with the Director of Marketing to oversee One&Only Moonlight Basin’s property-specific PR and communications initiatives. The role requires an individual who is comfortable working in a cross-functional team environment to seek the best collaboration and outcomes. This includes regular interfacing with Marketing, Sales and Distribution, global and local agency teams, Global Office, as well as directly with the media. This individual should be able to develop resort programming that allows for excellent storytelling and develop supporting content. They should also be an extremely strong writer and have solid media relationships. 

The ideal candidate is also outgoing and is adept at representing the brand with media and key stakeholders and can demonstrate an ability to reach up to strategic thinking and agency management as well as know how to follow through with execution. Attention to detail is critical. 

The ideal candidate should bring strong brand relationships for ideation, negotiation and execution of brand partnerships. It is also key that this role can demonstrate ROI of campaigns and activity, ensuring that all activity has a commercial view. 

The Communications and PR Manager will ensure One&Only global standards are maintained across all touchpoints and channels, including but not limited to: photography and video; copywriting tone of voice; on-property activations; internal and external communications including social media, editorials, and press release writing; etc. They will support the Commercial Team across all initiatives, and ensure tasks are implemented at the highest standard and within allocated timelines.  

The property’s Marketing and Communications team is small, so the successful candidate will be a team player, with a willingness to roll their sleeves up and support all tasks as required. This could range from basic administrative tasks to briefing the General Manager on media interviews. We encourage all members to grow, develop, and learn. 

 Key Duties & Responsibilities 

• PR agency management 

• Management of on-property communications, ensuring brand standards are met across all activations and creative story ideas are flowing 

• Distribution of highlights coverage to key internal stakeholders 

• Event coordination 

• Crisis management as required 

• Press Release development / copywriting 

• Press Kit development/management 

• Management of RFP process for new local agencies (where required) 

• Travel to key markets as required 

• Media liaising, hosting, and press trip organization 

• Awards management 

• Perform other duties as directed, developed, or assigned 

Skills, Experience, & Educational Requirements 

• High-level understanding of Adobe Acrobat, Salesforce, PowerPoint, and Excel 

• Excellent English language writing and verbal skills 

• Strong analytical skills and data-driven thinking 

• Proven communication, project management, and organizational skills 

• Ability to manage multiple projects in a fast-paced environment, and comfortable, confident, and enthusiastic when working with tight deadlines 

• Attention to detail 

• Proven ability to work effectively within a cross-departmental team 

• Must be a strong self-starter as well as an effective team player 

• Passion, Integrity, Energy, and idea-generating initiatives 

• Excellent organization and managerial skills, with the ability to create high-impact, concise, content-specific communications 

• On-property and pre-opening experience would be an added benefit 

• Experience working with ultra-luxury brands or within luxury hospitality / travel  

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.