Manager, Lobby Bar/Lounge 
(21141)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

The Manager, Lobby Bar & Lounge is responsible for overseeing the day-to-day operations of the Dear Josephine and Moonshack outlets at One&Only Moonlight Basin. This role ensures an exceptional guest experience through consistently elevated standards of food and beverage quality, service, and hospitality. This individual will provide hands-on leadership to each respective team, driving operational excellence.

Key Duties & Responsibilities

• Oversee the daily operations of the Dear Josephine and Moonshack outlets, ensuring colleague activities meet service standards
• Manage the develpment and execution of innovative beverage programs, including beverage selections, cocktail menus, signature drinks, and seasonal offerings
• Curate beverage offerings continuously, staying current on industry trends, new products, and emerging techniques
• Support engaging beverage experiences, events, and activations that enhance the guest experience
• Ensure the consistent delivery of all food & beverage offerings through menu awareness, recipe standards, quality control, and hands-on service leadership
• Monitor guest feedback, proactively responding to guest questions, requests, and concerns
• Lead, coach, and develop the outlet teams through regular briefings, training sessions, and performance reviews
• Drive revenue through strategic pricing, menu engineering, inventory management, and cost control, maximizing profitability
• Drive revenue through effective sales strategies, using upselling methods that integrate product knowledge and personalized recommendations
• Monitor beverage inventory, ordering, receiving, storage, and stock levels to maintain product availability while minimizing waste and maximizing margins
• Ensure compliance with all food safety, sanitation, and health requirements, and responsible alcohol service procedures
• Perform additional responsibilities as assigned by the Director, Outlets or other members of management

Skills, Experience, & Educational Requirements

• Minimum of 2 to 3 years of management experience in a comparable role within an ultra-luxury hotel/resort or high-end bar/lounge
• Extensive Food & Beverage experience, with strong knowledge of cocktail development, beverage programming, and elevated service delivery
• Strong understanding of outlet operations, including financial performance, inventory control, and revenue generation
• Proficient in computer systems, including Microsoft Office (Word, Excel, Outlook, and PowerPoint)
• Confident communicator with strong interpersonal and leadership skills
• Adaptable with the ability to perform effectively in a fast-paced environment
• Willing to work flexible hours, including evenings, weekends, and holidays

Benefits

• Medical Insurance: 80% Employer-Covered (Full-Time, Year-Round Only)
• Dental, Vision, and Life Insurance: 100% Employer-Covered (Full-Time, Year-Round Only)
• 401(k) Program Participation: 4% Employer Match (Full-Time, Year-Round Only)
• 25 Days of Paid Time Off (Full-Time, Year-Round Only)
• Subsidized Colleague Housing
• Winter Season Pass Program: Ski Pass or Fitness Pass (Subject to Availability)
• Complimentary Transportation
• Complimentary Meals on Shift
• On-Property Discounts Across Food & Beverage, Wellness, and Retail
• Travel Discounts Across Kerzner Properties Worldwide

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:   

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
• Frequent bending, twisting, stooping, reaching, and pulling
• Lifting and carrying of loads weighing up to 50 pounds
• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.    

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.