Team Leader, Laundry 
(15643)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

The Team Leader, Laundry is primarily responsible for linen product quality, linen inventory control and the laundering process of the linen placed in the guest rooms. 

Key Duties and Responsibilities

• Ensure that all laundry staff are familiar with all Housekeeping Standard Operating Procedures and that on-the-job trainings are completed monthly
• Ensure the laundry of residents clothing is to the highest standard, including ironing
• Ensure that daily spot checks are completed accurately
• Monitor staff productivity
• Ensure designated linen storerooms are adequately stocked and updated with stock cards in place
• Ensure all shelves are labeled with the item description
• Keep an accurate daily stock control of linen inventory
• Update daily linen dispatch sheets for the laundry before dirty laundry collection
• Ensure the correct use of Personal Protective Equipment
• Ensure inventory control spreadsheets are completed and signed off by Executive Housekeeper before going off shift
• Keep an accurate total of expenditure for the month
• Ensure that the laundry equipment is correctly and safely used and kept in a safe condition
• Ensure that all concerns with service providers are communicated to Assistant Manager, Laundry or Executive Housekeeper
• Properly file and organize all relevant documentation pertaining to linen movement
• Ensure the linen is delivered to the rooms when required
• Submit daily checklist to the Assistant Manager, Laundry by the end of each week
• Monitor all tasks according to the daily check list
• Manage colleague uniform inventory and the cleaning of uniforms
• Inventory all stock immediately
• Check the delivered items against the invoice to ensure accuracy
• Any delivery discrepancies are to be reported immediately to the Executive Housekeeper/Assistant Manager, Laundry

• Maintain a record file of all items which have been delivered and have been processed by the Manager Laundry for reference purposes
• Assist with all other duties as assigned

Skills, Experience & Educational Requirements

• High school degree
• Basic computer skills and knowledge of Word, Excel, and Opera
• Must have basic accounting skills

Benefits

• Medical insurance - 80% of premium paid by employer
• Health Savings Account with $50 employer contribution per pay period
• Dental, vision & life insurance - 100% of premium paid by employer
• 5 weeks of PTO (Paid Time Off)
• 8 paid holidays
• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• 14 nights per year at $100/night* at Kerzner Properties worldwide
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:   

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods 

• Frequent bending, twisting, stooping, reaching, and pulling 

• Lifting and carrying of loads weighing up to 50 pounds 

• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.    

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.