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Head Mixologist 
(4022)

 

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 


Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion

 

 

 

Job Summary

Oversees all operations at the bar including staffing, employee schedules, event planning, and staff functions and responsibilities. Great product knowledge of cocktails and beverage as well as stock control in the bar. Make sure that customers are delighted.

 

Key Duties and Responsibilities

  • To ensure that all guests are welcomed at the bar entrance and seated quickly in a courteous, polite and helpful manner and address all guests in the correct manner with the correct title and tend to guests’ requirements promptly
  • To proactively promote and exceed agreed GRI score
  • To be fully converse with the bar operation and to efficiently manage the operation of all shifts
  • To take a keen interest in the current business situation and to bring in sound ideas to increase profit, decrease spending, up selling orders and maximizing guests spend where possible
  • To efficiently administer and action the daily mail, guest report lists, staff roster, holiday forms and other paperwork that is required to ensure accurate notes are kept and are accessible
  • To effectively communicate with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated to the right addressee
  • To communicate with purchasing manager on particular guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times
  • Safety of the working environment in the department is maintained
  • A briefing (line up) is held on a daily basis and important events are communicated to all employees
  • To be actively involved in all staff related issues and to handle them in a professional manner
  • Responsible for all departmental induction training and on the job training of new members of staff and also newly promoted staff
  • Assist in conducting appraisals
  • To understand the need for training and development of all individuals and to take a proactive approach in training employees on their responsibilities regarding Fire and Bomb Safety, Health and Safety and Food Hygiene
  • The duties of a bar manager include making drinks possessing a large knowledge of drink recipes, checking for proper identification, maintaining the appearance and cleanliness issues, handling customer complaints and disturbances, ordering supplies and alcohol and overseeing the working of the bar area.
  • Responsible to perform demonstration to make sure other bartender`s are capable of preparing the drinks on the menu, is usually required to create drink special to help attract customer and unload any overstocked products that need to be used.
  • Ordering and stocking inventory, maintain high standards of cleanliness and safety. At the end of each night, the bar manager is expected to follow of restocking of all bar products or order accordingly.
  • Responsible to do all requisition and issues request on MC.
  • Responsible to minimize all bar expenses
  • Responsible to keep beverage costs below as per the set target
  • Ensures that the bar tender use the proper measure and keep a good balance of spirits for cocktail.
  • Ensures that the bartender keep cocktail consistency at all time.
  • Innovate and create cocktail recipes, bring new ideas at the bar.

 

Skills, Experience & Educational Requirements

  • Good communication and interpersonal skills
  • Excellent customer service skills
  • Team-leading skills
  • The ability to work independently
  • The ability to use own initiative
  • Good numeracy skills
  • The ability to motivate others but also impose disciplinary measures if necessary
  • Good problem-solving skills
  • Good organizational skills
  • Experience in other outlets as part of their cross exposure or induction.

 

Ability in:

  • recruiting, training and supervising staff
  • agreeing and managing budgets
  • planning menus
  • ensuring compliance with hygiene and health and safety legislation/guidelines
  • promoting and marketing the business
  • overseeing stock levels
  • ordering supplies
  • producing staff rosters
  • handling customer enquiries and complaints
  • taking reservations
  • greeting customers
  • planning
  • problem solving
  • Preparing and presenting staffing reports.
  • keeping statistical and financial records
  • producing plans to increase/maximize sales and profits
  • handling administration and paperwork
  • liaising with customers, employees, suppliers, sales representatives etc
  • Making improvements to the running of the business.

 

Date Posted: 04 August 2022

Closing Date: 11 August 2022

 

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.