Spa Attendant
(20494)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion
Job Description Summary
The Spa Attendant is responsible for maintaining exceptional standards of cleanliness, hygiene, and presentation throughout the spa in accordance with ESPA and hotel brand standards while delivering outstanding five-star guest service. The role ensures all spa facilities, treatment areas, changing rooms, relaxation spaces, and guest amenities are clean, well-stocked, and fully prepared for daily operations.
The position is responsible for opening and closing the spa, replenishing guest supplies and linens, supporting therapists with treatment room preparation, coordinating refreshments, and maintaining a welcoming and comfortable environment for guests. The Spa Attendant also assists guests with directions, amenities, and general enquiries while providing courteous and attentive service throughout their visit.
In addition, the role monitors the condition of spa facilities and equipment, reports maintenance issues, performs pool water quality testing, ensures compliance with health, safety, and hygiene standards, and supports the wider spa team as required. The Spa Attendant maintains a professional appearance, demonstrates flexibility in supporting operational needs, and contributes to delivering a seamless luxury spa experience for all guests.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
