Storeman Handyman
(19896)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion
Job Purpose
The Handyman Storeman plays a key support role within the Engineering and Maintenance Department, ensuring effective control of materials, tools, and consumables while delivering high-quality handyman services. The position supports the smooth operation of a luxury 5-star resort by maintaining exceptional standards of presentation, safety, and service excellence at all times.
Key Responsibilities
Store & Inventory Management
• Receive, issue, and control engineering stock, tools, equipment, and consumables in line with resort procedures.
• Maintain accurate stock records using approved inventory systems, including bin cards and digital logs.
• Conduct regular stock counts and assist with monthly stock takes and audits.
• Ensure storerooms are clean, well organised, secure, and compliant with health, safety, and fire regulations.
• Coordinate with suppliers and the procurement team to receive and check deliveries against purchase orders.
Handyman & Maintenance Support
• Carry out general handyman duties including minor carpentry, painting touch-ups, basic plumbing repairs, fixture replacements, and furniture repairs.
• Assist qualified artisans and technicians with preventative maintenance, reactive repairs, and capital projects.
• Support maintenance in guest rooms, public areas, back-of-house, spa, and staff facilities, ensuring minimal guest disruption.
• Respond promptly to maintenance requests and breakdowns in line with luxury service standards.
Luxury Hospitality & Guest Experience
• Maintain a professional appearance and conduct at all times in guest-facing areas.
• Work discreetly and efficiently to uphold guest privacy and comfort.
• Ensure all work areas are left clean, safe, and visually impeccable after tasks are completed.
• Demonstrate a service-driven mindset aligned with 5-star hospitality expectations.
Health, Safety & Compliance
• Adhere to all Occupational Health and Safety Act (South Africa) requirements and resort safety policies.
• Ensure safe handling, storage, and disposal of tools, chemicals, and materials.
• Report hazards, defects, or safety concerns immediately.
• Participate in safety training, fire drills, and emergency response procedures.
Administrative & Operational Support
• Complete basic maintenance and stock-related administration, including job cards and work orders.
• Assist with contractor supervision and access control when required.
• Provide support during emergencies, peak periods, and after-hours callouts as needed.
Minimum Requirements
• 2–3 years’ experience in a handyman, maintenance assistant, or storeman role, preferably within a hotel, resort, or luxury hospitality environment.
• Working knowledge of basic carpentry, plumbing, painting, and general building maintenance.
• Experience with stock control, inventory systems, and goods receiving.
• Basic computer literacy (email, Excel, or maintenance management systems).
• Valid South African ID; a valid driver’s licence will be advantageous.
Competencies & Personal Attributes
• Strong attention to detail with pride in workmanship.
• Organised, dependable, and able to work independently.
• Physically fit and capable of manual work.
• Good communication skills and ability to work effectively within a team.
• Professional, discreet, and service-oriented.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
