Waiter
(21220)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion
Job Summary
The Waiter is responsible for providing exceptional and personalised service to guests while efficiently managing the tables within their assigned section. The role requires the ability to multitask, prioritise responsibilities, remain calm under pressure, and support the overall restaurant operation by performing the duties of both a Busser and Food Runner when required.
The Waiter is expected to communicate professionally and respectfully with guests and colleagues, have a thorough knowledge of the Nobu concept, food menu, bar and sake offerings, and accurately take, communicate, and follow up on guest orders. The role requires an understanding of food preparation and service timings, effective table management, confident handling of trays and plates, and the ability to anticipate and respond to guest preferences, needs, and dislikes.
Throughout the service, the Waiter is also responsible for supporting the wider team by assisting other Waiters, clearing stations and tables, maintaining table presentation, collecting drinks from the bar and sake bar, and delivering dishes from the kitchen and sushi bar. The Waiter must remain attentive to guests who require assistance and ensure that service standards are consistently maintained.
Skills, Experience & Educational Requirements
Fluent in written and spoken English, other languages a distinctive advantage
To be able work well under pressure and able to work shifts
- 2 years’ experience in a similar capacity
- To be able to communicate effectively and do multi tasks
- Strong beverage knowledge
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
