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Director Sales & Marketing 
(369)

 

At Mazagan, we tailor every aspect of our guests’ stay to delight our guests and experience the allure of Moroccan magic. Mazagan Beach & Golf Resort is a truly magical destination, a place where grandeur meets generosity, featuring an amazing array of fun activities and entertainment for the whole family on the shores of the Atlantic. 


Famous for its award-winning Gary Player Links Golf Course and the largest Casino in Morocco coupled with a temperate climate, Mazagan Beach & Golf Resort is an amazing year-round holiday destination. The warm Moroccan hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we seek to exceed our guests’ expectations at every possible turn. Our desire is to recognise, inspire and culturally connect with our guests through personable warm and attentive service. This is not simply our job, it’s our passion. 

 

We currently have an exciting opportunity for an experienced Director of Sales & Marketing in our unique Resort designed by Kerzner International Group, to offer amazing experiences and everlasting memories!


As a Director of Sales & Marketing, you will work closely with the General Manager to establish and drive all sales, reservations, marketing, communications, promotional and product development programs, targeted toward existing and new markets for Mazagan Beach & Golf Resort, with full accountability for achievement of annual revenue budget.


Main responsibilities:

 

  • Develop and implement annual commercial plan to achieve annual business objectives.
  • Lead, manage and monitor all day-to-day sales and marketing activities with focus on developing strategic value-based outcomes that enable achievement of sales objectives.
  • Lead the preparation of regular business reports including monthly reports, annual goals and targets, sales and marketing budget, forecasts and other reports as required.
  • Monitor the achievement objectives and goals and takes appropriate action to correct shortfalls versus the strategic plan.
  • Manage and drive all key business segments for the Resort and in close collaboration with Revenue Management. 
  • Establish and maintain relationships with industry influencers and key strategic partners. 
  • Manage key and niche accounts across the main segments and execute account plans to key clients within these segments.
  • Execute and attend client events, trade shows and sales missions to maintain, build and develop key relationships with clients across domestic, regional and international markets. 
  • Drive and leverage the Kerzner Regional Sales Office (RSO) network to achieve budgeted goals. Track and measure productivity of key accounts working with RSOs to develop sales programs and initiatives.
  • Oversee on-property marketing, communications and sales activities ensuring brand quality.
  • Understand and contribute to overall revenue management initiatives and strategies to ensure every revenue opportunity is maximized.
  • Oversee and evaluate market research and adjust marketing strategy to meet changing market and competitive conditions.
  • Develop and establish an experienced and successful team.  Ensures a challenging and exciting environment to encourage full career development and personal growth.
  • Ensures that all policies and procedures as well as company standards are in place and functioning effectively, and contracts are set in accordance with the legislation and the company standards.
  • Provide proper collateral and information vehicles to keep customers informed an updated on the Resort.
  • Supports the company business processes, corporate and the Resort goals and contributes the enhancement of customer value.
  • Grow relationships at the appropriate levels, both internally and externally that enable the development and advancement of sales initiatives.

 

Requirements:

 

  • Minimum of five years’ experience in similar role in the luxury hotel industry
  • High degree of commercial awareness and hotel management. 
  • Strong knowledge of the principles and practices within the sales/marketing/hospitality profession
  • Proficiency in MS Office and property management systems.
  • Strong media, presentation and computer skills.
  • Fluency in both English and French written and spoken, other languages will be a plus.
  • Outgoing and extrovert with high level communication skills.
  • Strong influencing, negotiating and interpersonal skills.
  • Business planning skills and budget management skills.
  • Strong statistical analysis and business case development

 

Join a team that is genuine, creative, warm-hearted and professional. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.