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Shift Manager (MCD) 
(1281)

 

At Mazagan, we tailor every aspect of our guests’ stay to delight our guests and experience the allure of Moroccan magic. Mazagan Beach & Golf Resort is a truly magical destination, a place where grandeur meets generosity, featuring an amazing array of fun activities and entertainment for the whole family on the shores of the Atlantic. 

 

 

Our talented Shift Manager will oversee all gaming and slot machine operations. supervise his/her team and ensure that the offer is sufficiently complete and diversified. In charge of checking the equipment, he/she establishes the equipment maintenance schedule and ensures that no technical problems can affect access to the games for customers. In addition, He/she ensures that the law is properly applied and that safety and security standards are respected. In the absence of the manager, he/she supervises the operation.

 

Main Responsabilities : 

 

  • Representation of the casino management
  • Control of the sincerity and regularity of the games. 
  • Welcoming customers. 
  • Informing, advising and guiding customers. 
  • Implementing promotional and/or entertainment activities. 
  • Building customer loyalty: invitations, gifts, loyalty cards 
  • Management of your team: direction, animation, information
  • Handling complaints (from staff and customers)
  • Controlling the management of games: auditing accounts, financial analysis
  • Prevention of gaming abuse. 

 

Requirements :

 

  • Solid experience in gaming
  • Managerial, logistical and technical skills
  • Excellent communication and information tools skills
  • Good interpersonal and writing skills
  • Practice of foreign languages (English & French)

 

Join a team that is genuine, creative, warm-hearted and professional. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.