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Surveillance Supervisor 
(1342)

 

At Mazagan, we tailor every aspect of our guests’ stay to delight our guests and experience the allure of Moroccan magic. Mazagan Beach & Golf Resort is a truly magical destination, a place where grandeur meets generosity, featuring an amazing array of fun activities and entertainment for the whole family on the shores of the Atlantic. 


 

Our talented Surveillance Supervisor will be in charge of analyzing situations and behaviors in gaming rooms, detecting anomalies that are contrary to gaming rules and internal procedures as well as protecting company assets and revenues and conducting investigations into suspicious activity.


Main responsabilities :

 

  • Analyze situations and behaviors in playrooms
  • Analyze a tape recorded by isolating the relevant facts
  • Anticipate failures and incidents
  • Decoding the meaning of an image or a sound
  • Detect the pipes and conduct contrary to the rules games or internal procedures
  • Maintain an active waking state over a long period
  • Respond in real time
  • Follow the evolution of a situation or behavior
  • Organize and schedule the work of the team
  • Use proper equipment and keep it in working condition
  • Monitoring the enforcement gaming by customers and employees
  • Control of smooth games
  • Inform management in case of dispute incident or malfunction
  • Monitoring of one or several playrooms
  • Monitoring of rooms with screens control
     

Requirements: 

 

  • Previous Gaming experience of at least Pit Boss level or equivalent
  • Ability to adapt to the diversity of businesses, customers and variations flow of activity.
  • Ability to adapt to work in a confined environment.
  • Good Experience in Casino
  • Excellent French and English 
  • Team Management
  • Animation, coaching and team training
  • Detecting declines in vigilance of the team
  • Demonstrates leadership skills
  • Decision Making Skills

 

Join a team that is genuine, creative, warm-hearted and professional. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.