Agent, VIP Services 


At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn. 

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.


About the role

As a highly reputable and luxurious resort in Dubai, Atlantis The Palm is currently seeking a dedicated and results-driven Agent to join our elite VIP Services team. In this role, you will be responsible for providing exceptional customer service to VIP guests by anticipating their needs, managing their requests, and ensuring their utmost satisfaction at all times. You will ensure that all VIP guests experience a personalized service from arrival to departure. Maintaining the set up and cleanliness of the Royal Majlis Lounge. You will welcome and assist all VIP guests with the following tasks: Check-in of guests, escorting of VIP guests, concierge enquired and any other requests and guest orientation of the resort


About you 

The ideal candidate will have previous experience in a similar role within the hospitality industry, possess excellent communication and interpersonal skills, and be able to work effectively within a fast-paced environment. If you're a service-oriented individual with a passion for exceeding expectations, we invite you to apply for this exciting opportunity to join one of Dubai's leading resorts.


Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.