Assistant Operations Manager - Imperial Club Lounge 


At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn. 

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.


About The Role

As an Assistant Operations Manager for our Imperial Club, you will be responsible for supporting the Operations Manager Imperial Club Services in overseeing the operation across the lounges and lobby coordinating and monitoring all guests’ arrival, departure to ensure that our in-house guest experiences are as per resort standards. Your responsibilities include supporting with training and developing team members, coordinating employees' schedules, and ensuring that company standard operating procedures, policies, and procedures are being followed and consistently implemented. Finally, you will help to deliver outstanding guest service, and overall customer satisfaction. 


About You

The ideal candidate will have experience within a luxury hotel, with a minimum of 5 years’ experience in Hospitality. To be considered for this role you must also have at least 1 years’ experience working within a Club Lounge environment or similar at an Assistant managerial level with an international luxury. To be successful in this role you will also have acquired knowledge within the Rooms, Front Office Division and crossed over into F&B, with some leadership experience. The ability to excel working in a fast-paced environment managing multiple business requirements whilst exceeding guest satisfaction will also be a key part of this exciting role.  


Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.