Assistant Restaurant Manager 
(18625)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

The Assistant Restaurant Manager plays a key role in ensuring smooth operations, maintaining service standards, and supporting the Restaurant Manager in achieving profitability and guest satisfaction. This position requires strong leadership, operational knowledge, and the ability to manage staff effectively while delivering exceptional dining experiences

Key Responsibilities:

• Assist the Restaurant Manager in preparing the annual operating budget and maximizing profitability. 
• Support recruitment, training programs, and scheduling of staff based on business needs.
• Handle guest complaints professionally and maintain positive relationships with guests and team members.
• Inspect physical conditions of furniture, decorations, and cleanliness of staff.
• Conduct daily briefings, prepare duty rosters, and ensure adequate manpower.
• Communicate effectively with related departments (Banquet Sales, Kitchen, other restaurants).
• Prepare daily cover count and revenue reports for banquet functions.
• Administer personnel actions (leaves, overtime, disciplinary actions).
• Assist in month-end inventory and cost control procedures.
• Implement cost-saving measures and monitor breakage/losses.
• Ensure compliance with food and beverage policies, service standards, and safety procedures.
• Maintain grooming standards and promote guest satisfaction.
• Capable of handling banquet bookings and operating AV equipment.
• Participate in industry associations and community projects to enhance the hotel’s image.
• Coach, counsel, and evaluate staff performance; conduct on-the-job training.
• Motivate and maintain a strong team spirit within the restaurant service section.
• Ensure adherence to health, hygiene, and safety regulations.
• Maintain compliance with local licensing laws and food safety standards.
• Conduct regular audits of cleanliness and operational procedures.
• Supervise, mentor, and motivate team members to achieve excellent service.
• Conduct regular performance reviews and provide constructive feedback. Organize ongoing training programs for service standards, upselling techniques, and safety protocols.
• Collaborate with marketing teams to execute promotional campaigns and seasonal menus.
• Monitor competitor activities and recommend innovative ideas to stay ahead.
• Oversee the quality of food and beverage service to ensure exceptional guest satisfaction.
• Respond promptly to guest feedback and implement corrective actions.
• Develop initiatives to enhance guest loyalty and repeat business.
• Monitor daily sales performance and implement strategies to increase revenue.
• Assist in forecasting, budgeting, and controlling operational costs.
• Ensure compliance with cash handling and POS procedures.
• Maintain guest service standards and ensure staff punctuality and adherence to company policies. 

Skills, Experience & Educational Requirements

• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Minimum 3–5 years of experience in restaurant or F&B operations, preferably in a luxury hospitality environment.
• Problem-solving and decision-making under pressure.
• Financial acumen for budgeting, cost control, and revenue optimization.
• Knowledge of food and beverage operations and service standards.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in POS systems and restaurant management software.
• Customer service excellence and conflict resolution skills.
• Attention to detail and commitment to hygiene and safety standards
• Proven track record in supervising staff and managing day-to-day operations.
• Experience in handling budgets, inventory, and cost control.
• Exposure to event coordination and banquet operations is a plus.
• Familiarity with marketing initiatives and upselling techniques.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Please apply directly through this website and submit your most recent CV.

We Thank You for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.