Banquet Supervisor 
(21178)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Banquet Supervisor to join the Food & Beverage team at One&Only The Palm Resort in Dubai.

With the global growth of our brands, you will be an integral part of the Resort’s success, and your role goes beyond overseeing day-to-day banquet operations. As a Banquet Supervisor, you will lead and inspire the banquet team to deliver exceptional guest experiences while creating seamless and memorable events. You will be responsible for supervising all aspects of banquet operations, including event setup and execution, service delivery, team coordination, inventory management, and maintaining the highest standards of quality and guest satisfaction.

Working closely with the Food & Beverage leadership team, you will ensure that all banquet functions are executed efficiently and in line with the resort’s luxury service standards. You will drive operational excellence, support team development, maximize guest satisfaction, and uphold our company’s core values while ensuring a world-class dining and event experience for every guest.

Key Duties and Responsibilities

• Ensure exceptional guest satisfaction by delivering high-quality banquet service and memorable event experiences.
• Supervise, train, coach, and motivate the banquet team to maintain outstanding service standards.
• Coordinate and oversee banquet setup, service execution, and event breakdown in accordance with established procedures.
• Ensure all banquet functions are executed efficiently and according to guest requirements and brand standards.
• Manage banquet inventory, operating supplies, equipment, and requisitions to support smooth operations.
• Monitor labor and operational costs while maximizing productivity and minimizing waste.
• Ensure compliance with health, safety, hygiene, and food handling standards at all times.
• Maintain cleanliness, organization, and operational readiness of banquet venues, storage areas, and equipment.
• Support upselling initiatives and work closely with the sales and events teams to maximize revenue opportunities.
• Prepare operational reports and ensure accurate record-keeping for banquet activities.
• Collaborate with the Food & Beverage team and other departments to ensure seamless event execution.
• Build strong guest relationships, address feedback professionally, and resolve concerns promptly and effectively.
• Assist in achieving departmental budgets, forecasts, and financial targets.
• Ensure all opening, closing, and post-event procedures are completed in line with company standards.
• Foster a culture of teamwork, professionalism, and continuous improvement within the banquet team.
• Perform any additional duties assigned by management to support operational excellence and business success.

A suitable candidate should have 3–5 years of experience in banquet operations within a luxury hotel, resort, or upscale hospitality environment, with proven experience in supervising banquet teams and managing events. The ideal candidate will possess strong knowledge of food and beverage service standards, excellent communication and interpersonal skills, and a passion for delivering exceptional guest experiences. They should be a dynamic leader, highly organized, detail-oriented, and capable of excelling in a fast-paced environment while driving service excellence, team performance, and operational efficiency. Fluency in English is essential, while proficiency in an additional language will be an advantage.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.

We Thank You for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.