Bartender
(17977)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Cradled on the cusp of the Baja Peninsula, One&Only Palmilla is a legendary retreat where the marvels of Mexico come to life in ultimate style. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
About The Role
Prepares drink orders for guests according to specified recipes using measuring systems.
Key Duties and Responsibilities
• Welcomes and acknowledges all guests according to company standards, anticipates and addresses guests’ service needs, and thanks guests with genuine appreciation.
• Set up and maintain the cleanliness and condition of the bar, bar unit, tables, and other tools.
• Takes proper orders, serves guests, and handles cash operations as required.
• Prepares fresh garnishes for drinks.
• Issues, opens, and serves wine/champagne bottles.
• Stocks of ice, glassware, and paper supplies.
• Restocks the bar with liquor and supplies.
• Transports supplies to the bar setup area.
• Removes soiled wares from the bar top and tables and places them in designated areas.
• Secures liquors, beers, wines, coolers, cabinets, and storage areas.
• Provides a high standard of quality and efficient/friendly service.
• Handles guest inquiries courteously and efficiently.
• Establishes a rapport with guests, maintaining good customer relationships.
• Manages the stocks and set up for the bar in line with brand standards.
• Ensures equipment remains clean and in good condition.
• Prepares and serves beverage orders according to recipes and service standards.
• Has full knowledge of all bar products and cocktail recipes.
• Collects all general requisitions and food and beverage requisitions.
• Adheres to opening and closing procedures established for the outlet and checks beverage stock.
• Ensures that the bar counter and surrounding area are always kept clean and organized.
• Follows all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and completes safety training and certifications.
• Develops and maintains positive working relationships with others, supports the team to reach common goals, and listens and responds appropriately to other employees' concerns.
Experience & Educational Requirements
• High School diploma or general education degree or its equivalent.
• Vocational certificate or diploma in Food & Beverage or Bar.
• HACCP certified
• Six months to one year related experience and/or training.
• Experience in handling Point of sale (POS) terminals and Stock & Inventory management software.
• Initiative and Commitment to Achieve
• Attention to Detail & Quality
• Organizing for results
• Teamwork
• Effective Communication
• Friendly
• Patient
• Guest-oriented, service-minded, and attentive to quality
• Sales acumen
• Dynamic
• Good presentation
• Thorough and organised approach
• Creative
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
