Director, Food and Beverage
(20157)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
The Director of Food and Beverage leads the overall strategy, performance, and day-to-day operations of a multi-venue luxury F&B portfolio. This role is responsible for driving commercial results, elevating guest experiences, and ensuring operational excellence across all outlets. Working closely with senior leadership, the Director will shape and implement innovative concepts, strengthen brand positioning, and build high-performing teams that consistently deliver exceptional service standards. The focus is on maximizing revenue, enhancing guest satisfaction, and fostering a culture of engagement, accountability, and continuous improvement.
Key Responsibilities
- Lead and oversee the full Food and Beverage operation, ensuring alignment with brand standards, policies, and strategic objectives
- Drive revenue growth and profitability through effective cost control, labor optimization, and performance management
- Develop and execute departmental strategy, including new concepts, menu engineering, and market positioning
- Monitor guest experience and quality standards, leveraging tools and feedback to continuously enhance performance
- Oversee budgeting, financial forecasting, and monthly P&L analysis across all outlets
- Ensure compliance with health, safety, and operational standards at all times
- Lead, develop, and engage a high-performing team, including recruitment, coaching, and succession planning
- Strengthen collaboration across departments while maintaining a strong operational presence
- Identify market trends and competitor activity to remain innovative and relevant
- Drive training initiatives to ensure service excellence and product knowledge across teams
- Manage inventory, systems, and operational audits to maintain efficiency and control
About You
- A visible and inspiring leader who brings together culinary and service excellence under one cohesive vision, leading from within the operation
- Proven experience in leading multi-outlet luxury F&B operations with strong commercial acumen and full P&L ownership
- A hands-on operator who maintains a strong presence across all service environments and thrives in a fast-paced setting
- Demonstrated ability to develop high-performing teams, with a focus on coaching, engagement, and succession planning
- Creative and forward-thinking, with a track record of driving innovation, new concepts, and enhancing guest experiences
- Strong understanding of global luxury standards, with exposure to Forbes or equivalent quality frameworks preferred
- Confident communicator with the ability to influence senior stakeholders and build cross-functional alignment
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
