Engineering Coordinator
(20674)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
Engineering Coordinator provides administrative and operational support to the Engineering Department, ensuring efficient coordination of maintenance, procurement, inventory, contractors, compliance, and interdepartmental requirements while maintaining ultra-luxury hospitality standards.
Key Responsibilities
- Provide administrative support and maintain engineering records, reports, permits, certifications, and CMMS work orders.
- Manage engineering stores, spare parts, stock levels, audits, and inventory records.
- Raise and track Opex/Capex purchase requests, quotations, orders, and deliveries.
- Maintain AMCs, warranties, and service contracts; monitor renewals, schedules, and contractor performance.
- Support Earth Check, sustainability initiatives, regulatory compliance, audits, and corrective actions.
- Track engineering-related guest complaints and ensure timely resolution.
- Coordinate suppliers, contractors, site visits, service reports, and outstanding requirements.
- Coordinate engineering activities with other departments, including preventive maintenance, projects, shutdowns, and events.
- Support team training, onboarding, records, and employee engagement.
Experience & Qualifications
- 3–5 years’ experience in Engineering Administration, Facilities Management, or Hospitality Engineering.
- Luxury hotel/resort experience preferred.
- Knowledge of procurement, inventory, maintenance operations, CMMS, and contractor coordination.
- Understanding of sustainability, EarthCheck, and statutory compliance.
- Proficiency in Microsoft Office, especially Excel and Word.
Key Competencies
- Strong organization, communication, coordination, and follow-up skills.
- Attention to detail and accuracy.
- Problem-solving and ability to manage multiple priorities.
- Professional, customer-focused approach with strong stakeholder management skills.
KPIs
- Procurement and inventory accuracy.
- AMC and contractor compliance.
- Complaint resolution timelines.
- Sustainability and regulatory compliance.
- Supplier performance and administrative/reporting accuracy.
Role Purpose: To support the Engineering Department in delivering safe, efficient, compliant, and seamless operations consistent with ultra-luxury resort standards.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
