Hotel Manager 
(12935)

Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.

Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai’s endless dunes and rich culture.

About The Role

To function as  in charge of operations in Bab Al Shams Desert Resort and to ensure that all departments and their operations successfully perform to their maximum efficiency and are individually profitable in accordance with the standards of the hotel.

Ensure guest satisfaction, profitability, and the efficient operation of the hotel, adhering to budgetary constraints and company policies.

Ensures and maintains a business environment supporting the Hotel's Mission Statement, Company Vision, and Guiding Principles.

Key Duties and Responsibilities  

• Oversee day-to-day operations of the hotel.
• Ensures that meetings are well planned and result-orientated and produce effective outcomes.
• Coordinate with department heads to ensure efficient and timely completion of tasks.
• Conducts frequent and thorough inspections of all Hotel operations areas.
• Ensures that all Departmental Operations Manuals and Processes are maintained and continuously updated as necessary.
• Conducts monthly communication and operational strategy meetings with operational department heads and participates in business-related meetings.
• Maintains close contact with hotel guests and the local community to facilitate their needs.
• Monitor guest feedback and take corrective actions where necessary.
• Monitor financial performance, including revenue, expenses, and profitability.
• Implement cost-saving measures without compromising service quality.
• Oversee pricing strategies, room rates, and inventory management.
• Assists in recruiting and selecting Management Members who can work within a decentralized management philosophy and aim to achieve the Company Vision.
• Develops Heads of Departments enabling them to independently operate their departments.
• Gives direct reports feedback on their job performance. Practices open door policy and allow colleagues to talk openly and directly.
• Projects a positive and motivated attitude amongst colleagues.
• Develop and implement marketing strategies to increase occupancy and revenue.
• Work with the sales team to identify and secure business opportunities.
• Collaborate with marketing to promote the hotel’s brand and services.
• Assist the Management Team to create a yearly Business Plan, which is measurable and achievable, monitored and amended at regular intervals.
•  Ensures that all Departments Operational Budgets are strictly adhered to.
• Collates and analyses the revenue generation trends of the Hotel to identify critical areas for revenue enhancement.

Experience & Educational Requirements

•    University Degree or Equivalent
•    Master's Degree
•    Minimum 5 years experience in multi-property management in the leading international Hospitality industry players.
•    Must be fully competent in MS Office applications.
•    Must have a high degree of fluency in spoken and written English, a pleasant telephone manner, and the ability to prioritize work
•    Develops and maintains close working relationships with all departments throughout the hotel
•    Business Development
•    Budgeting and Sales Administration
•    Communication and Interpersonal Skills
•    Negotiation Skills
•    Technology
•    Well Organized and Good at Following UP
•    Highly organized and proactive and be able to meet deadlines in a fast-paced environment
•    Presentation skills
•    Initiative and Commitment to Achieve
•    Attention to detail
•    Problem solving and decision making
•    Leadership skills
•    Customer focused
•    Teamwork
•    Interpersonal skills
•    Strategic Thinking

Join a team that is warm,caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.