Manager, Human Resources
(17512)
Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.
Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai’s endless dunes and rich culture.
About The Role
The Human Resources Manager is responsible for overseeing all aspects of human resources practices and processes within the hotel. This includes recruitment, employee relations, performance management, training and development, compliance, and organizational development. The HR Manager ensures the hotel attracts, retains, and motivates high-performing employees, while maintaining a positive work environment and adhering to all legal and regulatory requirements.
Key Duties and Responsibilities
• Develop and implement recruitment strategies to attract qualified candidates.
• Work with department heads to identify staffing needs and ensure timely placement of candidates.
• Foster a positive work environment through effective communication, conflict resolution, and employee engagement activities.
• Address employee concerns, grievances, and disciplinary issues in a timely and professional manner.
• Implement and maintain employee recognition programs to boost morale and motivation.
• Develop and manage performance appraisal systems to evaluate employee performance.
• Provide guidance and support to managers and employees on performance-related issues.
• Implement performance improvement plans and track progress.
• Identify training needs and develop training programs to enhance employee skills and knowledge.
• Organize and conduct training sessions, workshops, and seminars.
• Monitor and evaluate the effectiveness of training programs.
• Ensure compliance with all federal, state, and local employment laws and regulations.
• Maintain and update HR policies and procedures to reflect current legislation and best practices.
• Handle all employee documentation, including contracts, disciplinary records, and termination paperwork, in accordance with legal requirements.
• Oversee the administration of compensation and benefits programs.
• Conduct salary reviews and benchmark against industry standards.
• Manage employee benefits programs, including health insurance, retirement plans, and other perks.
• Work with senior management to develop and implement organizational development initiatives.
• Facilitate change management processes and support organizational restructuring efforts.
• Promote a culture of continuous improvement and professional growth.
• Assist in developing and driving the HR Strategy in line with Kerzner Global HR direction and monitor its execution to ensure achievement of the objectives.
• Internal communications are well planned and coordinated so that colleagues receive relevant and timely messages in an appropriate style and medium.
• Assist Dir. HR to drives the annual HR budget process and ensures direct reports’ P&Ls are well managed and monitored.
• Ensures localization initiatives are well communicated and fully supported.
• Assists with Consults on workforce planning activities to optimize staffing levels, productivity, and service standards in the most cost-effective manner.
• Assist the Director of HR in regularly analyzing and reviewing HR statistics to identify trends so that attention can be directed to key issues and resources adjusted accordingly.
• Liaises with line departments for manpower planning and conducts interviews for Management positions.
• Ensures the onboarding process of all colleagues is handled professionally and positively to expedite the settling-in period.
• Assist the Director of HR in conducting the annual HR Review to ensure adherence to company standards.
• Take initiatives to drive the motivation levels of the team
Experience & Educational Requirements
• Bachelor's Degree: Hospitality/ Human Resources or any other related courses
• Minimum 5–7 years of HR experience, with at least 3 years in a managerial role, preferably in hospitality.
• People management experience
• Strong orientation towards customer service
• Highly organized and proactive, and able to meet deadlines in a fast-paced environment
• Presentation skills
• Initiative and Commitment to Achieve
• Effective Communication
• Attention to detail
• Problem solving and decision making
• Leadership skills
• Customer focused
• Teamwork
• Interpersonal skills
• Strategic Thinking
Join a team that is warm,caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
