Marine Educator, Lost Chambers Aquarium
(16092)
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About the Role
Actively delivers conservation education to guests, through enthusiasm, professionalism and engagement. Shares information using different interpretation methods to effectively inform guests about all aquatic species, conservation actions and aquarium theming. This is delivered through informal and formal conservation education programmes.
Key Duties and Responsibilities
- Interacts and engages with guests in an engaging, enthusiastic and professional manner, sharing information about marine life and aquarium theming.
- Maintains basic knowledge of marine animal species, aquarium systems, animal care, conservation threats and actions.
- Delivers formal and informal conservation education programming and marine animal activities upon the operation's needs, to small or large groups.
- Actively approaches and interacts with guests within the Aquarium.
- Maintains a clean and safe environment for guests, and abides by correct animal welfare practices.
- Utilises learning resources to learn and apply detailed knowledge of marine life and aquarium theming.
- Accepts constructive feedback on frequent trainings and assessments.
- Conducts research to assimilate and deliver presentations to enhance product knowledge and presentation skills.
- Facilitates guest surveys and gathers feedback to ensure guests leave aquarium and experience having made a positive impact about saving our oceans.
- Maintains personal and professional development.
- Keeps current with the Company’s facilities, events, and related services.
- Complies to all information contained in Standard Operating Procedures (SOP’s) and department manuals.
- Delivers service standards that exceeds department targets for Quality assurance guest surveys.
- Attends meetings and trainings as requested.
- Performs other reasonable duties throughout the division as requested by management.
About You
- Engaging personality with effective delivery qualities, such as public speaking and guest service
- Outgoing, great interpersonal skills, positive attitude, self-driven and motivated
- Ability to learn and retain knowledge on marine life and conservation
- Hospitality, biology, teaching degree, certificate or equivalent is desirable.
- Basic computer skills
- Literate. Must be able to speak clearly, read and write English.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
