Movement Specialist, Clinique La Prairie
(16705)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
Job Summary
You are a key ambassador of the One&Only One Zaabeel family who offers the most advanced health programs, within a luxury wellness clinic environment. Our commitment is to help and inspire our clients to live a healthier,
longer, and fuller life.
Key Duties and Responsibilities
▪ Always demonstrate customer focus and true appreciation for the guests and members experience.
▪ Provide excellent customer service with the ability to develop meaningful and loyal client relationships.
▪ Being Brand Ambassador, communicating features and benefits of our membership tiers treatments /
programs / products beyond the basics to appeal to the guests needs, and ultimately generate sales.
▪ Maintain high level of professional standards.
▪ Creating personalized workout routines to improve guests and members health, by using movement
diagnosis tools.
▪ Sustain proactive communication with guests and members during their interaction to personalize and
adjust techniques as required.
▪ Sustains clear communication with the clinic department to ensure an integral wellbeing experience for all
our guests and members.
▪ Setting fitness goals and monitoring their client’s progress.
▪ Recommending a nutritionist to give a dietary advice and producing plans to help clients eat healthy meals.
▪ Instructing guests and members to use gym equipment properly to complete their workout routine.
▪ Provide a clean and safe environment within the movement center in line with standard documentation,
sequence of services, SOPs etc., thus adhering to UAE regulations.
▪ Complies with One&Only One Za´abeel training path.
▪ Encourage clients to return by recommending an ongoing treatment program and cross selling other
business centers in the Longevity Hub.
▪ Ensuring that guests and members are given accurate information about rates, policies and procedures.
▪ When necessary, assisting in keeping accurate written records of sessions and supplies used.
▪ Reports any problem or failure found to ensure that immediate action is taken. Follow up on each report
submitted proactively.
▪ Seek guests and member’s feedback. Questions and concerns to ensure that issues or complaints are
escalated to enable long-term improvements in the products and services, to foster long lasting connections
and guest loyalty.
▪ Perform related tasks and duties as assigned and deemed responsible by management.
Skills, Experience & Educational Requirements
▪ Ability to provide excellent customer service to accommodate client needs.
▪ Ability to work flexible schedule to work with their clients.
▪ Excellent knowledge of how to use gym equipment, properly and train guests and members accordingly.
▪ Proactive
▪ Patience and flexibility.
▪ Commercial skills
▪ Discretion and customer orientation
▪ Team player
▪ Technical excellence
▪ Highschool diploma or GED
▪ 3-5 years of experience as personal trainer in the Luxury hospitality
▪ Level 2 certificate in GYM instructing and the level 3 diploma in personal training.
▪ First AID and CPR/AED certification
▪ Strong communication skills
▪ Strong customer service skills
▪ Be familiar with the latest trends in the industry.
▪ Basic understanding of nutrition, performance, and healthy eating.
▪ Good communication skills verbal and writing.
▪ Excellent presentation
▪ Ability to work with people across different cultures and nationalities.
▪ Strong ability to work in a team and outstanding network communication as well as a confident appearance.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
