Reception Manager, Hakkasan 


At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn. 

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.


Hakkasan Dubai is the recipient of one Michelin Star in the Michelin Guide’s Dubai debut. It’s time to rediscover Hakkasan Dubai with its Michelin-starred contemporary Chinese cuisine.


About The Role


As a Reception Manager at Hakkasan, you will be a key representative of the venue. Responsible for building and developing relationships with guests staying in the resort, local Dubai residents, and regular guests to drive customer loyalty and maximize revenues. The Reception Manager will be responsible for key elements of the guest journey from booking generation to creating that perfect first impression upon guests’ arrival, supporting the Food and Beverage Team to create an amazing experience ahead of a guest’s departure.  In addition to the above the Reception Manager should manage, train, and guide the Head Hostess and Hostess team to deliver excellence and maintain exceptional standards or presentation and conduct in reflection of standards in both Atlantis the Palm and the outlet they represent. Reception Manager will own the guest database and work with the F&B sales team to capture sales and coordinate group bookings as well as manage the bookings platform in coordination with the outlet management to ensure business is maximized in the short, mid, and long term. 

About You

Ideally, we’d love you to have a minimum of 6-8 years’ experience within Hospitality with at least 2 years’ experience in a manager level role within a luxury hotel or restaurant. International exposure is also preferred for this role together with excellent communication skills, ideally with fluency in one of the following Languages, Russian, French, German, Italian or Arabic.



Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.