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Reception Manager, En Fuego 
(4006)

 

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn. 


Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

 

Our exciting new restaurant is a celebration of the vibrant heritage, pop-culture and artistic spirit of South America. A carnival of eye popping colour, mouthwatering culinary creations and passion for life, it brings the energy and entertainment of the Latino festival to the heart of the Middle East! This new South American dining and entertainment destination transcends the realms of the obvious with tableside theatrics, spectacular costumes and exquisite cuisine to deliver a truly uplifting, inspiring and joyous experience. We will redefine the social dining scene as we know it.

 

About The Role

As a Reception Manager in En Fuego you will be a key representative of the restaurant responsible for building and developing relationships with guests staying in the resort, local Dubai residents, and regular guests in order to drive customer loyalty and maximize revenue. Reception Manager will be responsible for key elements of the guest journey from booking generation to creating that perfect first impression upon guests arrival, supporting the Food and Beverage Team in creating an amazing experience ahead of a guests departure.  In addition to the above Reception Manager should manage, train and guide the Head Hostess and Hostess team to deliver excellence and maintain exceptional standards and presentation reflecting both Atlantis The Palm and the outlet standards. Reception Manager will own the guest database and work with the F&B sales team to capture sales and coordinate group bookings as well as manage the bookings platform in coordination with the outlet management to ensure business is maximized in the short, mid and long term. 


About You

Let your personality and skill take the stage while you create a hospitality performance for the guests - we are on a look out for energetic F&B professional who does not shy away from being a part of a theatrical show. Ideally you should have 2-3 years experience in managing restaurant reception operations within a luxury hotel or restaurant. International exposure is also preferred for this role together with excellent communication skills and fluency in one of the following languages: Spanish, Italian, Russian, French, German, Italian or Arabic.

 

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.