Sales Executive - Russia 
(21457)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

The Sales Executive – Russia & CIS will support the development and growth of business from Russia and CIS markets, with a focus on luxury leisure, high-end FIT and key travel trade partnerships.

We are looking for a proactive, commercially minded and highly organised individual with previous luxury hotel sales experience, a good understanding of the Russian-speaking travel market and the ability to build strong relationships with travel partners.

The successful candidate must be comfortable working in a fast-paced environment, managing multiple priorities and taking ownership of assigned responsibilities while supporting the wider sales strategy.

Key Duties and Responsibilities

• Support the implementation of sales strategies for Russia and CIS markets, contributing to revenue growth and achievement of sales targets.
• Develop and maintain relationships with key tour operators, luxury travel agencies, DMCs and other travel trade partners.
• Proactively follow up with existing accounts, identify new business opportunities and support account development.
• Assist with the planning and execution of sales trips, roadshows, trade shows and partner events, including international travel when required.
• Conduct sales calls and partner meetings independently or alongside the Sales Manager and Director of Sales.
• Coordinate and host familiarisation trips, resort site inspections and key partner visits.
• Prepare sales proposals, presentations, contracts, tactical offers and other commercial correspondence.
• Support targeted sales campaigns and partner activations, particularly during key Russian and CIS booking periods.
• Monitor account production, booking trends and competitor activity, highlighting opportunities to grow business.
• Maintain accurate and updated account records, sales activities and opportunities in Salesforce.
• Prepare regular sales reports, account production updates and market intelligence.
• Coordinate with Revenue, Reservations, Marketing and Operations to ensure timely responses to partner requests and commercial opportunities.
• Manage incoming partner enquiries professionally, ensuring prompt follow-up and conversion.
• Support the promotion of premium accommodation categories, suites, villas and high-value leisure business.
• Take ownership of assigned accounts and agreed sales activities, ensuring consistent follow-up and measurable results.
• Perform additional sales-related duties as assigned by the Sales Manager or Director of Sales.

Skills, Experience & Educational Requirements

• Minimum 2 years of experience working in a hotel, within a five-star luxury hotel or resort
• Fluent Russian and English are essential, both written and spoken.
• Previous experience working with Russian and CIS travel markets, including knowledge of key tour operators, agencies and luxury travel partners would be ideal.
• Strong communication, interpersonal and relationship-building skills.
• Proactive, commercially driven and confident in dealing directly with clients and travel partners.
• Ability to work effectively in a fast-paced, demanding environment, managing multiple tasks and tight deadlines.
• Strong organisational skills, attention to detail and ability to follow through on commitments.
• Self-motivated, flexible and willing to take initiative without constant supervision.
• Comfortable working with sales targets, account production reports and commercial performance data.
• Knowledge of Salesforce or similar CRM systems; Opera knowledge is an advantage.
• Willingness to travel internationally when required.
• Bachelor’s degree in hospitality, Business or a related field is preferred.
• Passion for luxury hospitality and delivering exceptional service.
• UAE driving license is a must.
• Be able to travel to Russia and other CIS countries

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.