Sales Manager -Leisure & Groups
(18937)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
Sales Manager – Leisure & Groups will drive revenue growth through leisure sales and elite group delegations while building strong relationships with leisure MICE/Corporate partners. This role requires a strategic thinker with a passion for delivering extraordinary experiences and exceeding sales targets.
Key Responsibilities:
• Develop and execute sales strategies targeting high-net-worth individuals, travel advisors, and luxury travel partners.
• Build and maintain relationships with key travel agencies, concierges, and DMCs to drive leisure bookings.
• Design and promote bespoke packages, experiences, and itineraries reflecting the resort’s exclusivity.
• Manage the full leisure sales cycle, including inquiries, proposals, contracts, and post-stay follow-up.
• Collaborate with marketing, F&B, and operations teams to create seasonal campaigns, promotions, and unique guest experiences.
• Monitor market trends and competitor activity to identify new leisure opportunities.
• Represent the resort at luxury travel trade events, roadshows, and networking opportunities.
Group Sales Responsibilities:
• Drive group and event revenue, including corporate events, conferences, weddings, and private gatherings.
• Build and maintain relationships with event planners, corporate clients, and key partners.
• Prepare tailored proposals, contracts, and quotes for group bookings, ensuring alignment with client objectives and resort capabilities.
• Collaborate with internal teams to ensure seamless delivery of group experiences.
• Track group sales performance, pipeline, and market intelligence to inform strategies.
• Represent the resort at industry events, trade shows, and client meetings.
Requirements:
• Bachelor’s degree in Hospitality, Business, or related field.
• Minimum 5 years of experience in luxury hotel sales, with proven success in group and leisure segments.
• Strong negotiation, communication, and presentation skills.
• Ability to build and maintain strategic relationships.
• Knowledge of Salesforce systems and sales analytics.
• Passion for luxury hospitality and delivering world-class experiences.
We Offer:
• A dynamic and inspiring work environment in a world-class luxury resort.
• Competitive salary and performance-based incentives.
• Opportunity to shape and grow the resort’s presence in the luxury market.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
