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Social Media and Public Relations Coordinator 


At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.


With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Social Media & PR Coordinator to join the Sales & Marketing team at One&Only The Palm, Dubai.


With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will be responsible for collaborating with the team to drive campaigns, create social posts, plan calendars and assist with influencers and media requests, while continuously supporting the department with various tasks to drive resort awareness and positioning.

To be successful in this role, you must have excellent knowledge of various social media platforms, be creative, passionate, willing to learn and support on-going projects within the resort and globally.

Social Media and PR Coordinator Responsibilities:

  • Manages the resort’s social media accounts and content created by PR agency
  • Brainstorms campaign ideas to promote and drive unique offerings
  • Monitor various social media platforms such as Facebook, Instagram
  • Analyzes analytics to gauge the success of campaigns and influencer collaborations
  • Understands the overall concept of the company, including the brand, customer, product goals, and all other aspects of service
  • Engage with customers or clients and provides service and/or sales
  • Provide suggestions to management for improving guest experience across social platforms and internal processes
  • Learn and become proficient on internal software systems
  • Assist in creating performance reports and monthly content strategies
  • Assist in collaborating with influencers and journalists to create exposure of the company’s offerings
  • Support resort team on regular collateral updates, such as menus, promotional flyers etc.

Social Media and PR Coordinator Responsibilities Requirements:

  • Excellent knowledge of social media platforms
  • Knowledge of analytical tools
  • Creative mindset
  • Ability to multitask
  • Ability to work in a team
  • A degree in Communication or a related field
  • Prior experience with marketing or social media

Suitable candidate will be reporting directly to the Sales & Marketing Manager. He/She must be highly qualified and must have at least 2-3 years’ experience in social media & public relations in an upscale luxury hospitality industry or five-star hotels. Strong social/interpersonal skills are mandatory. He/She must have a Marketing Degree, with excellent spoken and written communication skills in English and/or another language. Middle East/GCC experience is an advantage.


At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.


Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.