Spa Attendant 
(19472)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Spa Attendant to join the Spa team at One&Only The Palm Resort in Dubai.

With the global growth of our brands, you will be an integral part of the Resort’s success, and your role goes beyond developing meaningful relationships with our guests and colleagues. As a Spa Attendant, you play a key role in creating a calm and welcoming environment for our guests. You will ensure all spa areas and treatment rooms are clean, well‑prepared, and stocked with amenities. Your role includes supporting spa therapists, assisting guest needs, and maintaining smooth daily operations while upholding our company’s core values.

Key Duties and Responsibilities

• Provide a warm, professional, and welcoming greeting to all spa guests.
• Assist guests with check‑in/check‑out procedures, locker assignments, robes, slippers, towels, and amenities. 
• Guide guests to relaxation lounges, treatment rooms, or wet areas as needed. 
• Ensure guest comfort by offering beverages, answering questions, and anticipating needs.
• Maintain a calm and friendly demeanor, always delivering exceptional service.
• Maintain cleanliness and sanitation across all spa areas, including treatment rooms, relaxation lounges, reception spaces, changing rooms, corridors, and bathrooms.
• Prepare treatment rooms before and after services, ensuring linens, supplies, and equipment are arranged to brand standards.
• Monitor wet areas (steam rooms, Jacuzzis, saunas, showers) for cleanliness, safety, and functionality.
• Replenish towels, robes, linens, and spa amenities throughout the day.
• Support spa therapists by preparing materials such as oils, scrubs, equipment, and towels.
• Assist in organizing retail areas, ensuring products are neatly displayed and dust‑free.
• Keep storage areas tidy and well-stocked.
• Follow all spa sanitation, hygiene, and infection-control protocols.
• Ensure equipment is cleaned and stored properly after each use.
• Report any maintenance or safety concerns immediately to the supervisor.
• Always maintain confidentiality and privacy of guests.
• Adhere to company grooming and uniform standards.

A suitable candidate should have 1–2 years of experience in a luxury 5‑star hotel, resort, or spa environment. Strong knowledge of housekeeping standards, hygiene protocols, and spa operating procedures is essential. The candidate should possess excellent personal presentation, interpersonal skills, and the ability to create a calm, welcoming atmosphere for a diverse and high‑profile clientele. She must be a proactive team player, committed to delivering the highest level of guest service and ensuring the spa environment is always immaculate and relaxing. Excellent communication skills in English are required, and proficiency in an additional language will be highly regarded.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.

We Thank You for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.