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Specialist, IT Networks and Telecommunication 


At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn. 

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.


About the role


As a Specialist, IT Networks & Telecommunications, you will be mainly responsible for maintaining the IT Infrastructure of Atlantis in operational condition to satisfy business requirements. Additional responsibilities include coordinating all activities within the IT support team and maintaining network systems configuration based on required Security and Networking standards to fulfill business needs. You will handle configuration, maintenance, and support of all IT Network infrastructure equipment, including: Switches: Experience in configuring Switches, including access and trunk ports, VLANs, VLAN Interfaces, L2 security and access-list, is a must. Experience with Cisco and HP switches is required. Routers: Experience in configuration of Routed interfaces, IP routes, Multicast, port forwarding, OSFP knowledge and troubleshooting is required. Experience with Cisco Routers is desired. Wireless Access points: Experience with SSID and WLAN configuration, CAPWAP, Adding/tracking/removing APs to the WLC is required. Experience with Cisco APs and Wi-Fi Infrastructure is required. Firewalls:  Clear understanding of Firewalls principles, modes of operation, rule-based IP/Protocol/Application filtering and Experience with Cisco and Paloalto Firewalls is desired. Structured Cabling: Basic crimping termination of Cat6 and RJ11 cables is required.


About you


Ideally, we’d like you to have a Bachelor of Computer Science or similar. You will be Cisco Certified Network Associate (CCNA) and have 2 years' experience in this field. You will have great communication skills and be able to communicate well with stakeholders across the hotel and be able to work in a fast paced environment.


Skills, Experience & Educational Requirements


  • Bachelor of Computer Science or similar as minimum, mandatory qualification.
  • Cisco Certified Network Associate (CCNA) with strong experience is a must. The candidate will be tested on practical scenarios common to the position. 
  • Further Certifications on Routing & Switching, Wireless, Firewalls and Security are desired.
  • Background in the hospitality industry in UAE is preferred.


Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.