Staff Complex Attendant 
(19516)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Staff Complex Attendant to join the Human Resource team at One&Only The Palm Resort in Dubai.

With the global growth of our brands, you will be an integral part of the Resort’s success, and your role extends beyond maintaining a clean and organized living environment for our colleagues. As a Staff Complex Attendant, you play a key role in creating a comfortable, safe, and welcoming atmosphere for all team members who are residing in the staff accommodation. You will ensure all common areas, corridors, and rooms are well‑maintained, clean, and properly stocked. Your responsibilities include supporting daily housekeeping needs, assisting colleagues with accommodation requests, and ensuring smooth day‑to‑day operations all while upholding our company’s core values.

Key Duties and Responsibilities

• Perform daily cleaning of common areas such as hallways, staircases, lounges, kitchens, washrooms, and recreation rooms.
• Clean and prepare vacant rooms for new staff occupancy.
• Ensure proper waste disposal, recycling, and sanitation procedures.
• Maintain hygiene standards in all shared facilities.
• Report any maintenance issues (plumbing, electrical, furniture damage, etc.) to the Supervisor in a timely manner.
• Monitor facilities and ensure equipment and furniture are in good working condition.
• Assist with basic minor repairs if required.
• Support staff during check‑in and check‑out procedures (room allocation, key handover, inspection).
• Provide information or guidance regarding facility rules and amenities.
• Respond professionally to resident requests, complaints, or issues and escalate when necessary.
• Ensure compliance with hygiene, sanitation, and safety standards.
• Monitor building security by ensuring doors, gates, and facilities are properly secured.
• Follow emergency procedures and support evacuations if needed.
• Assist with inventory control for cleaning materials, linens, and supplies.
• Participate in periodic deep‑cleaning schedules and pest‑control routines.
• Support facility events or inspections when required.

A suitable candidate should have 1–2 years of experience in a 5‑star hotel, resort, or staff accommodation environment, with strong knowledge of housekeeping and hygiene standards.  Must have excellent personal presentation, good interpersonal skills, and the ability to maintain a clean, welcoming, and well‑organized living environment for staff. The candidate should be proactive, reliable, and committed to always delivering high service standards. Fluent English communication is required, and knowledge of an additional language is an advantage.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.

We Thank You for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.