Team Leader, Aelia, One & Only One Za'abeel 
(17810)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About The Role

• Ensure colleagues are working together as a team to ensure optimum service and that guest needs are met.   

• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.  

• Inspect storage areas for organization, use of FIFO, and cleanliness 

• Complete scheduled inventories and stock and requisition necessary supplies 

• Monitor dining rooms for seating availability, service, safety, and well-being of guests 

• Conduct regular training sessions with the assigned team in line with the departmental SOP’s 

• Monitor duty roster for the team 

• Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours 

• Deep knowledge of the outlets’ menu, promotional activities and other relevant issues concerning the outlet  

• Ensure that an effective link is maintained between kitchen and service areas 

• Consistently monitor Food and Beverages being served and service quality, escalating any major problems/complaints to Management 

• Upsell food and beverages to maximize revenues 

About You

• Minimum 2 – 3 years’ experience in a similar role in a luxury hotel or restaurant 

• International experience preferred 

• Excellent communication, interpersonal and leadership skills 

• Committed to and passionate about the food and beverage industry 

• Willing to work flexible hours

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.