Team Leader, La Dame de Pic, One & Only One Za'abeel
(17704)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
About The Role
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Responsible for overseeing food and beverage service on the floor.
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Making sure the seven-room floor plan and guest preferences are updated.
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Maintain professional internal/external guest service.
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Greet the guests, explain the concept, and seat the guest at their preferred table.
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Provide hands-on support and assistance to colleagues to ensure the highest levels of service and courtesy are provided to guests.
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Follow all company, safety, and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
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Consistently monitor Food and Beverages being served and service quality, escalating any major problems/complaints to Management
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Ensure that all outlet processes adhere to all food hygiene regulations and procedures.
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Any other duties as assigned.
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Tracking inventory levels and stock availability using inventory management software
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Making sure all the sections are fully.
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Contribute to a positive food safety culture and comply with the O&O FSMS & Codex HACCP and Dubai Municipality food safety requirements.
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Ensure honesty and integrity in the way tasks are executed and records maintained.
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Report immediately to the immediate supervisor on any concerns that may be observed or realized which may affect food safety.
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Maintain an interest in food safety matters, actively participate in food safety training and be aware of all the control measures and record keeping for which they are directly responsible.
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Conducting periodic audits to identify opportunities for improvement and efficiencies.
About You
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Minimum 2 – 3 years’ experience in a similar role in a luxury hotel or restaurant
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Excellent communication, interpersonal and leadership skills
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Committed to and passionate about the food and beverage industry
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Willing to work flexible hours
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
