Team Leader, Uniform Room, One & Only One Za'abeel 
(18836)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About The Role

• To have knowledge of One&Only Operating Standards and Procedures. 

• Thorough knowledge of Laundry and Uniform room operations, equipment, chemicals, and fabric handling. 

• Assist the Assistant Laundry Manager and Laundry Manager to maintain the Uniform room and uniform handling for all Hotel colleagues. 

• Maintain the best possible standards and organization when handling colleagues’ uniforms and guest garments. 

• To always provide colleagues with well- maintained and spotless uniforms. 

• Ensure colleagues are professional and willing, dedicated and show initiative to learn, practice and demonstrate One&Only Standards. 

• Conduct quality training to all Uniform Room and Laundry colleague on a regular basis, ensuring that all colleagues are aware of how to correctly use the equipment, processes, and standards. 

• Promote a professional, and highly motivated team and encourage teamwork. 

• Work accordingly to company and Hotel standards and ensure that spot checks are carried out on a regular basis to ensure that standards are consistent. 

• Ensure that Uniforms and garments are sorted before sending to the Laundry. 

• Track and organize all Uniforms for colleagues on-boarding and off boarding. 

• Liaise with uniform suppliers. 

• Check deliveries of Uniforms. 

• Monitor quality of fabrics and recommend changes to maximize the lifespan of uniforms. 

• Assist the Laundry Manager and Assistant Laundry Manager to analyze monthly reports and propose budget. 

• Conduct inventories on a regular basis for all Hotel linens, amenities, OS&E and prepare reports for submission to the Executive Housekeeper and Finance Department. 

• Conduct regular inspections of all areas in the Hotel and following up on grooming. 

• Ensure high level of hygiene and safety within the Laundry and Uniform room. 

• Ensure all Uniforms and supplies are safely stored and correctly used. 

• Assist with maintaining Uniform room records accurately, and ensure they are always kept up to date. 

• Monitor all projects that are set and ensure that timelines are adhered to. 

• Assist in new colleague job skill training as and when requested by the superiors. 

• Ensure that the task provided daily are executed to the expectation of O&O One Zaabeel standard. 

• Organize and participate in department meeting, trainings, and events. 

• Assist in other tasks in the department & Hotel when requested by Assistant Manager or Manager 
• Conduct daily motivational briefings. 

About You

• Must hold a Diploma in Hospitality or (Be Fluent in Spoken & Written English, any other foreign language is a plus factor)  

• Must be skilled to perform the job of Team Leader, Laundry & Uniform room. 

• Must have the basic Knowledge of Laundry Operation & Housekeeping and has worked as Housekeeping /Laundry Team Leader or a period of minimum 2 years in a five-star Hotel. 

• Must have minimum 2 years as a supervisor. 

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.