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At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Woven seamlessly into the diverse, dramatic vistas of one of Mexico’s last tropical beachfront jungles in Riviera Nayarit, One&Only Mandarina provides the perfect balance between chic treehouse seclusion and clifftop villas. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.


About the Job

The elegant aspect and sharp of our butlers are expected, this reflects the higher standards of our resort. A warm and genuine smile, showing a personal interest for each of our guests and an authentic goal of being there in any moment. The precision in details of cleanliness and hygiene in the rooms and their working area are expected. Our butlers are the connection between guests and Resort. Supervise all our guest needs during their stay and help our guest with: Reservations, special events , minibar service personalization, give orientation about the rooms in the arrival and taking care of the baggage , unpacking and packing, anticipate to our guest preferences. Our expectation is that the Butlers go beyond the service to create extra special moments to all our guests.

About You

Higschool or university degree, minumum experience 2 years in the position Bilingual Spanish/English, especific knowledge of Food and Beverages, Public Relations, Knowledge of our the brand and property, basic knowledge of  Opera sistem, bar service and computer skills, Organized. habilitiy to accomplish in time manner, extrover, great interpersonal skills, precise communicaction , hability to work underpresure and detail oriented



Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.