Butler 
(13329)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Woven seamlessly into the diverse, dramatic vistas of one of Mexico’s last tropical beachfront jungles in Riviera Nayarit, One&Only Mandarina provides the perfect balance between chic treehouse seclusion and clifftop villas. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Job.

Butlers are expected to have an elegant and neat appearance according our Resort high grooming standards. A warm and genuine smile, which shows a personal interest in each guest and a genuine desire to be of service at any time. The Butler is also expected to have a critical eye for detail regarding cleanliness and hygiene whether in the rooms, work area or around the hotel. The Butlers serve as a liaison between the hotel and the guest. They oversee all guest needs during their stay and assist guests with: Reservations, special events, customizing the mini bar, providing room orientation upon arrival, unpacking and packing their bags, Know and anticipate guest preferences. The expectation is that the butler will go beyond service to create extra-special moments for guests.        

About you.

    Bachelor degree in Tourism or administration 
    Experience 2 years in same position as a minimum
    Bilingüal (English/Spanish)  
    Specific Knowledge: Food and Beverages, public relations, resort areas and rooms
    Basic Knowledge: Opera, bar services and computer systems
    Organized
    Clear and precise communication skills
    Service oriented
    Work underpresure skills  +Detail Oriented             

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.