Manager, Learning & Development
(16525)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Woven seamlessly into the diverse, dramatic vistas of one of Mexico’s last tropical beachfront jungles in Riviera Nayarit, One&Only Mandarina provides the perfect balance between chic treehouse seclusion and clifftop villas. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
About the job.
As a Learning and Development Manager you will have the ability to communicate with the managers to identify learning needs and make development plans for the colleagues within the Resort. Responsible for administration, design, develop, conduct and coordinate corporate training programs or any other according to the training needs detection.
Coordinate and elaborate learning detection needs process
Elaborate learning plan with internal and corporate trainings , organized dates, materials, equipment and coordinate with Resort departments for control and followups.
Create learning materials for diferent areas and departments.
Elaborate learning reports
About you.
- Proven experience as a Learning and Development Manager.
- Worked in luxury and ultraluxury Resort brands preferable.
- Bilingual skills English/Spanish.
- Knowledge of FORBES, LQA y FSMS Standards.
- Creation of material and training courses for adults.
- Ease of speaking in public and teaching courses.
- Preparation, organization and coordination of different types of events.
- Strong proficiency in Office y Abrhil Software desired.
- Knowledge of legal matters related training programs and productivity.
- Strong leadership and management skills.
- Bachelor’s degree preferable in areas such as: Administration, Tourism or Psychology.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
