Assistant Manager, Housekeeping, One&Only Aesthesis, Athens 


At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.


About the role
Under the general direction of the Executive Housekeeper and the Assistant Executive Housekeeper, and within the limits of the hotel’s policies and procedures manage the entire Housekeeping function in the absence of the Executive Housekeeper and the Assistant Executive Housekeeper for the One&Only Aesthesis. This includes the service vision and concepts, oversees and directs all aspects of overall Housekeeping operations which includes guest rooms, public areas, laundry and back of house areas. This post requires the employee to work shifts which will vary according to operational demand.


Key Duties and Responsibilities

  • Maintain One&Only standards for restorative carpet care, upholstery cleaning, hard floor restoration projects, wooden floor, linoleum floor, floor care equipment ad inform for all action plan to Executive Housekeeper/ Housekeeping Manager.
  • Inspect guest and public areas on a regular basis to ensure that the furnishing facilities and equipment are clean and in good repair and make recommendations for the upkeep of the same.
  • Assist in monthly stock takes for all linen, operating supplies, operating equipment and amenities. 
  • To ensure all arrival rooms are serviced before 14:00 and all occupied rooms are cleaned before 14:30.
  • To ensure all bedrooms are turned down before 21:00.+
  • To ensure all bedrooms have been checked by the Assistant Manager Housekeeping for day time servicing and turn down service. 
  • Assists with co-ordination and preparation of staff rosters and leave schedule to ensure adequate coverage in all housekeeping areas according to occupancy.
  • To ensure the maximization of the cleaning staff performance through the establishment of the One&Only Standard Operating criteria. 
  • To prepare and produce all necessary project reports, as requested by the Executive Housekeeper.
  • To assist with any other duties as required by the line manager or another member of the management team.


Skills, Qualifications and Requirements

  • Education – Bachelor degree in Tourism
  • Knowledge of Greek and English
  • Basic computer skills and knowledge on Word, Excel and Opera
  • Must have basic accounting skills
  • Previous experience in a luxury resort 


Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.