Assistant Manager, Pool & Beach Bar, One&Only Aesthesis, Athens 
(11534)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Wrapped in ancient mythology in the heart of the Athenian Riviera, where lavender lands meet sapphire waters and our collection of rooms, suites and villas embody the timeless glamour of the Aegean. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the role
To manage and oversee the efficient running of shifts at the Pool & Beach Bar. To act as a part of the Management team and undertake Duty Management as requested.

Key Duties and Responsibilities

• To ensure that all guests are welcomed at the bar entrance and seated quickly in a courteous, polite and helpful manner and address all guests in the correct manner with the correct title and tend to guests’ requirements promptly
• To proactively promote and exceed agreed GSQ score
• To be fully converse with the bar operation and to efficiently manage the operation of all shifts
• To take a keen interest in the current business situation and to bring in sound ideas to increase profit, decrease spending, up selling orders and maximizing guests spend where possible
• To efficiently administer and action the daily mail, guest report lists, staff roster, holiday forms and other paperwork that is required to ensure accurate notes are kept and are accessible
• To effectively communicate with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated to the right addressee
• To communicate with purchasing manager on particular guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times
• Safety of the working environment in the department is maintained
• To understand the need for training and development of all individuals and to take a proactive approach in training employees on their responsibilities regarding Fire and Bomb Safety, Health and Safety and Food Hygiene
• The duties of a bar manager include making drinks possessing a large knowledge of drink recipes, checking for proper identification, maintaining the appearance and cleanliness issues, handling customer complaints and disturbances, ordering supplies and alcohol and overseeing the working of the bar area.
• Responsible to perform demonstration to make sure other bartender`s are capable of preparing the drinks on the menu, is usually required to create drink special to help attract customer and unload any overstocked products that need to be used.
• Ordering and stocking inventory, maintain high standards of cleanliness and safety. At the end of each night, the assistnat manager, pool & beach is expected to follow of restocking of all bar products or order accordingly.
• Responsible to do all requisition and issues request on MC.

Skills, Experience & Educational Requirements

• At least 2 years’ experience at a similar level.
• Excellent Communication skills 
• Excellent knowledge of English
• Excellent customer service skills 
• Team-leading skills 
• Good problem-solving skills 
• Good organizational skills 

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.