Attendant, Spa, One&Only Aesthesis, Athens
(8246)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Wrapped in ancient mythology in the heart of the Athenian Riviera, where lavender lands meet sapphire waters and our collection of rooms, suites and villas embody the timeless glamour of the Aegean. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
About the role
Under the guidance of the assistant Spa Manager and within the limits of the Spa policies, ensure the maintenance of the highest standards of hygiene and cleanliness in all aspects of spa operation. This part also involves the Spa ambience, physical set up of the Guerlain Spa – music, air conditioning levels, incense, candles and oil burners lit and supplying sufficient clean linen. Revising the optimum functionality of the Guerlain Spa equipment and engineering needs of the facilities is an important part of the roll as well as providing the service and attention aligned to the protocols and standards to our guests in the changing rooms.
Key Duties and Responsibilities
- Will be responsible for maintaining the cleanliness of the entire Guerlain Spa, treatment, changing rooms, guest waiting area, garden lounge, pool, Hair Salon, Bastien Studio and relaxation areas. These to be kept in a neat, tidy and sanitary manner in accordance with the Health and Safety Standards and Spa Manager directions.
- Responsible for morning and evening set ups and turn down service of spa guest areas
- To assist therapists in setting up treatments and clearing away after treatments.
- To ensure that lockers are always stocked with clean linen and adequate guest supplies and remove soil linen from changing rooms, relaxation areas, treatment rooms, Spa reception, hair salon, waxing room, Bastien Gonzalez area and Fitness center.
- Escort guests to the Spa waiting area, ready for the therapist to greet them before taking them to the treatment room.
- To attend to guests in both the relaxation and waiting areas ensuring that they are comfortable as well as offering drinks and other assistance
- To be fully conversant with Housekeeping standards, cleaning procedures, use of cleaning and chemical products
- To be responsible for providing sufficient supply of water, scented water and fruit in all spa areas.
- To perform any additional duty as may require by the management.
Skills, Experience & Educational Requirements (O levels or A levels, High School Certificate)
- Fluent in English written and spoken, other languages a distinctive advantage
- Strong interpersonal skills
- Previous experience in 5 star Resorts.
- Ideally to count with previous experience in public areas or housekeeping
- The minimum education requirement at O level
- Basic computer skills and managing databases such as Microsoft products
- Ideally to count with first aid and CPR training from an organization like the Red Cross
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
