Director, Food & Beverage, One&Only Aesthesis, Athens 
(8431)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Wrapped in ancient mythology in the heart of the Athenian Riviera, where lavender lands meet sapphire waters and our collection of rooms, suites and villas embody the timeless glamour of the Aegean. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the role
To ensure the efficient running of the Food and Beverage division through achieving budgeted revenues, Colleague Satisfaction, Guest Satisfaction and GOP results for each area of responsibility 

Key Duties and Responsibilities

• Align management style, working practices and conduct with One&Only and Kerzner’s vision, Global Support values, operating standards and policies.  To comply with Kerzner’s code of conduct at all times.
• Develop and implement creative strategies to maximise spend per guest 
• Ensure all LQA standards are consistently met and colleagues are trained on LQA concept and associated standards 
• Personally build clear and open lines of communication with all departments
• Play a proactive role as a member of the Resorts Executive Committee 
• Work closely with the Director of Sales and Marketing for groups and events 
• Understand and abide by all Government laws relating to the Food and Beverage division. 
• Liaise with the Executive Chef on menu engineering and portion control, ensuring the highest food standard is achieved whilst selling at the correct prices.
• Be actively involved in maintaining the Food Safety and Hygiene Standards.
• Monitor and control all financial aspects of the business including the preparation of the annual business plan.
• Implement and monitor programs to maintain the condition of hotel assets in all F&B areas. 
• Be well versed and knowledgeable of the hotels Fire Evacuation and all Emergency procedures as well as health and safety requirements in the Workplace.  Ensure colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Work with HR on all initiatives relating to Talent management and development 
• Create an environment that trains, develops, coaches and mentor’s colleagues.
• Conduct weekly SMART Plan review with all direct reports to ensure follows up to achieve the agreed goals & objectives. 
• Actively participate in sales presentations, property tours and customer meetings.
• Drive ReviewPro action plan follow up on a monthly basis with direct reports. 
• Conduct monthly walkthrough with Engineering, Housekeeping and DH to ensure action and standards are maintained. 
• Deliver a monthly report on Key issues, developments, outstanding works, and personal and financial concerns to GM and cc EXCOM.
• Undertake additional duties as requested by the General Manager of the hotel.

Skills, Experience & Educational Requirements 

• University degree or Diploma in Hospitality Management
• 2 Years’ experience in a similar position in an executive committee capacity
• Must possess the right to live and work in Greece without a company supported working visa
• Excellent knowledge of Greek and English
• Ability to lead, motivate and develop colleagues
• Be innovative, financially savvy, connect emotionally with guest and internal customer
• Excellent verbal and written communication skills
• Well verged with technology, which helps F&B to take next level
   

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.