Evening Manager, One&Only Aesthesis, Athens 
(8721)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Wrapped in ancient mythology in the heart of the Athenian Riviera, where lavender lands meet sapphire waters and our collection of rooms, suites and villas embody the timeless glamour of the Aegean. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the role
He/She leads, manages and organizes all aspects of F&B or other Events as well as Entertainment to the highest standards and in accordance with set SOPs. Systematically monitors the performance of the department and intervenes immediately if deviations occur. He/She will be creative and leads all our events from beginning to the end. He/She will maintain an excellent reputation in the eyes of the public, owners, management, guests and colleagues.

Key Duties and Responsibilities

• To Create the concepts for any major events during the year (Christmas, New Year, Easter, etc…)
• To Maintain a comprehensive knowledge of all event venues in order to best advise clients on the logistical aspects of their events.
• To develop and maintain a close client relationship and to ensure the client needs are fully understood and converted.  
• Determine and achieve events sales goals based on budget and/or forecast and KPI
• To manage the event during build up, execution and breakdown periods.
• To ensure that all Health & Safety regulations are followed during the set up, execution and breakdown of events.
• To act as a main contact/liaison between the client and all service partners/departments working on the event, including an element of managing service partner staff.
• To maintain a close working relationship with other HODs and Excom (in particular with DOFB, DOSM, Exec Chef) and ensures good interdepartmental communications between all departments so that events are organized efficiently, required standards of services are maintained and client’s requirements are met.
• To be responsible for the annual event budget (including private dining)
• To create and manage the event and entertainment plan for the year, including proposal for Music and Artists
• To provide regular upkeep/maintenance reports of the event facilities to the Director of F&B.
• To implement and manage internal administration procedures, including event reports, event schedules, invoicing and purchase control.
• To complete a comprehensive post event report and to communicate action points during the weekly operations meeting.
• To collaborate with the Sales & Marketing in order to generate opportunities for new business
• Attend social functions such as the GMC in order to meet new business opportunities
• Actively be around the Resorts public areas to engage with guests and obtain feedback as well as identify opportunities for sales.
• Recruit musicians and entertainment for the resort.
• Regularly check on the performances and appearance of artists employed by the Resort.
• Ensure all the events / functions are documented with photographers and identify social media opportunities.
• Develop and coordinate non-F&B events with relevant department heads including the Art program.
• Cover EOD shifts 
• To have records of all the entertainer’s performance for monthly reports
• To communicate with Airport representatives and HR officer for the processing of visa and arrival of the entertainers

Skills, Experience & Educational Requirements

• At least 3 years experience in related field
• Ability to articulate and write fluently in English
• Computer Knowledge in Microsoft Word, PowerPoint, Excel, etc
• Experience in press and guest relations
• Excellent communication skills internally within the organization, as well as externally with respective agencies and media-related parties
• Resourceful, resilient and efficient at problem solving

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.