Hostess, Sumosan | One&Only Aesthesis, Athens
(16256)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Wrapped in ancient mythology in the heart of the Athenian Riviera, where lavender lands meet sapphire waters and our collection of rooms, suites and villas embody the timeless glamour of the Aegean. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
Sumosan is a multi-award-winning, critically acclaimed contemporary Japanese Restaurant with locations in some of the world’s most vibrant cities. Known for serving an exceptional standard of modern Japanese cuisine, Sumosan’s over twenty years in the industry stand testament to its excellence.
About the Role
As a Hostess, you will be the first point of contact for our guests, setting the tone for an unforgettable dining experience. You will embody the warm and welcoming spirit of One&Only, ensuring that every guest feels valued from the moment they arrive. With a deep understanding of our restaurant’s concept and an impeccable sense of hospitality, you will manage reservations, coordinate seating, and enhance the overall guest journey.
Key Duties and Responsibilities
- Greet guests with warmth and professionalism, ensuring a seamless welcome experience.
- Manage reservations and optimize seating arrangements for an efficient and elegant dining flow.
- Provide guests with information about the restaurant, menu, and Sumosan’s philosophy.
- Communicate effectively with the service and kitchen teams to ensure smooth operations.
- Maintain a polished and poised presence, upholding the highest standards of luxury hospitality.
- Handle guest inquiries, special requests, and any concerns with grace and efficiency.
- Ensure the reception and waiting areas are impeccably presented at all times.
- Assist with special occasions, VIP guests, and personalized experiences.
Skills, Qualifications & Requirements
- Minimum 2 years of experience as a Hostess or Guest Relations professional in a fine dining or luxury hotel.
- Strong knowledge of hospitality etiquette, guest service, and reservation management.
- Excellent communication and interpersonal skills with a naturally warm and engaging presence.
- Ability to multitask in a fast-paced, high-end dining environment.
- Well-groomed, polished, and professional appearance and demeanor.
- Fluency in English; additional languages (Greek, French, or Italian) are a plus.
- A passion for delivering exceptional guest experiences.
What We Offer
- A dynamic and collaborative work environment in a world-class luxury resort.
- Career growth opportunities within One&Only Resorts.
- Continuous training and professional development.
- Competitive salary and benefits package.
- Private health insurance.
- Exclusive discounts at partner businesses.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
