Maintenance Manager | One&Only Aesthesis, Athens
(19412)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Wrapped in ancient mythology in the heart of the Athenian Riviera, where lavender lands meet sapphire waters and our collection of rooms, suites and villas embody the timeless glamour of the Aegean. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
Job Summary
The Maintenance Manager is responsible for the overall operation, maintenance, and continuous improvement of all engineering systems and physical infrastructure within the resort. The role ensures the seamless performance of mechanical, electrical, HVAC, plumbing, structural assets, maintaining the highest standards of safety, efficiency, sustainability, and luxury guest experience.
This position requires strong technical expertise, hands-on skills, leadership capability and a proactive approach to preventative maintenance and asset management.
Key Duties and Responsibilities
o Develop, implement, and continuously improve preventive and predictive maintenance programs for all building systems (HVAC, MV/LV electrical, plumbing, BMS, fire & life safety, security, automation, pumping stations, structural elements, etc.).
o Ensure optimal performance and reliability of all technical installations, minimizing downtime and operational disruption.
o Lead troubleshooting and root-cause analysis for recurring technical failures.
o Maintain accurate maintenance logs, technical documentation, and asset history records.
o Lead, mentor, and supervise the engineering and maintenance team, fostering a culture of accountability, safety, service excellence, and continuous improvement.
o Plan and allocate manpower efficiently; prioritize workload to ensure timely response to operational needs.
o Provide hands-on technical guidance and on-the-job training.
o Conduct performance evaluations and support recruitment, training, disciplinary actions, and succession planning in coordination with the Director of Engineering.
o Monitor energy consumption and implement cost-saving initiatives related to heat, light, and power usage.
o Oversee procurement, spare parts inventory, tools, and materials management to ensure operational readiness.
o Evaluate and optimize maintenance systems, work-order platforms, inventory control procedures, and project tracking systems.
o Ensure full compliance with Greek legislation, safety standards, environmental regulations, and hotel brand requirements.
o Implement and enforce health & safety procedures across all engineering activities.
o Conduct risk assessments and develop mitigation strategies for facility-related risks.
o Maintain the highest standards of quality consistent with a luxury hospitality environment.
o Coordinate closely with Rooms, F&B, Wellness, and other departments to schedule maintenance activities with minimal guest impact.
o Serve as the primary point of contact for all maintenance-related communications and provide regular updates to senior management.
o Support renovation projects, upgrades, and new installations.
Skills, Experience & Educational Requirements
o Degree in Electrical or Mechanical Engineering (mandatory).
o Professional license to practice engineering in Greece (preferred).
o Minimum 5 years of experience in a similar role, preferably within luxury hotels or high-end resorts.
o Proven experience managing engineering teams.
o Strong knowledge of:
MV/LV electrical systems
HVAC systems
Building Management Systems (BMS)
Automation & security systems
Pumping stations & water systems
Fire & life safety systems
o Proficiency in MS Office and AutoCAD.
o Experience with computerized maintenance management systems (CMMS) preferred.
o Strong leadership and team development skills
o Excellent organizational and time-management abilities
o Strong analytical and problem-solving skills
o Financial awareness and cost-control capability
o Excellent communication skills (Greek & English)
o Ability to work under pressure in a fast-paced luxury hospitality environment
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
