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Manager, Restaurant, One&Only Aesthesis Athens 
(6806)

 

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 


Wrapped in ancient mythology in the heart of the Athenian Riviera, where lavender lands meet sapphire waters and our collection of rooms, suites and villas embody the timeless glamour of the Aegean. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

 

AboutThe Role

 

Assisting the Director, Food and Beverage to plan, organize and direct all process of the outlet to ensure the outlet provides quality food and beverage service that is consistent with the SOPs and LQA. Achieves maximum revenue and profit in line budgeted and forecasted projections.

 

Key Duties and Responsibilities

 

  • To ensures that all colleagues activities adhere to and support the resorts targets  
  • Be fully compliant with all areas of LQA
  • Work with Culinary on menu engineering 
  • Adhere to all Resort rules and regulations as per Service Standard Policies and procedures.
  • Applies creative solutions and purposes ideas to grow develop and improve the business.
  • Oversee and monitor departmental schedules
  • To ensures that the outlets operational budget is inline and costs are strictly controlled by maximizing profit
  • To assist in the preparation of the department budget and the sales and marketing plans
  • Achieves sales and profit targets and enhances the margins through effective stock management and minimizing controllable costs
  • Conducts regular team briefings and meetings
  • Fully engages with the CES process and action planning 
  • Analyses ReviewPro for areas of improvement 
  • Ensures that an effective link is maintained between kitchen and service areas
  • Manages the level, consistency and quality of table and/or counter service of all menu items
  • Ensures that all outlet processes adhere to all food hygiene regulations and procedures
  • Consistency monitors of food and beverages being served and service quality, escalating any major problems/complaints to
  • Senior Management actively promotes the use of up selling techniques within outlet to exceed guest expectations and increase revenue
  • Provides specialist advice to customers and colleagues on food and beverages
  • Monitors all aspects of food and beverage quality and hygiene and takes immediate corrective action when required
  • Actively seeks and reviews customer feedback in regard to food quality, service and overall satisfaction and takes appropriate and timely action
  • To conduct performance appraisals for all employees in the outlet to discuss existing performance and areas of improvement
  • Takes full responsibility of the outlet including but not limited to the financial performance 
  • Be well versed and knowledgeable of the hotels Fire Evacuation and all Emergency procedures as well as health and safety requirements in the Workplace.  Ensure colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
  • To assist with any other duties that are required by the member of the management team.

 

Skills, Experience & Educational Requirements 

 

  • Must be very well groomed and presentable and be an inspiration to team members – setting a good example at all times
  • Outgoing, confident, good communication skills with the right attitude, whose flexible and a great team player who works well under pressure Analytical Thinking, Sincere and Dependable
  • High sense of responsibility
  • Dynamic, energetic  and creative individual
  • Self-motivated, high achiever
  • Enjoys being held accountable
  • Committed and passionate about F&B
  • Dynamic, energetic  and creative individual
  • Confident to deal with peers and senior colleagues has the ability to empower others to make decisions
  • Good English Speaker and Good Written business English
  • Experience MS Office, including Word, Excel, PowerPoint and Outlook
  • Good all round Business Admin Skills
  • P&L financial awareness
  • Focus on new world wide market trends
  • Experience in restaurant control
  • Knowledgeable on how to do Menu Engineering
  • Creates bench marketable product standards
  • Experience in managing food costs and inventory control
  • Worked or interned in a leading luxury 5 star hotel for at least 2 years

 

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.