Sales Manager, MICE | One&Only Aesthesis, Athens 
(21770)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Wrapped in ancient mythology in the heart of the Athenian Riviera, where lavender lands meet sapphire waters and our collection of rooms, suites and villas embody the timeless glamour of the Aegean. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary
The Sales Manager MICE grows the resort’s meetings, incentives, conferences and events business through proactive sales in assigned domestic and international markets. The role develops new business and deepens existing client and partner relationships. Working with Groups & Events and Revenue Management, the Sales Manager helps convert qualified opportunities and remains the commercial contact for assigned accounts through contract signature.

Key Duties & Responsibilities
Market Development and Account Management

• Build and execute a sales plan for assigned markets and accounts, targeting corporate meetings, incentive travel, conferences and other MICE groups.
• Prospect for new business and grow existing accounts through regular sales calls and client visits. Build relationships with corporate decision-makers, meeting planners, agencies and destination management companies to generate repeat and referral business.
• Represent the resort at trade shows, industry events and partner meetings. Travel frequently to priority markets and follow up on leads from each sales activity.
• Lead client meetings and site inspections. Use what you learn about each programme to show how the resort’s accommodation, venues and experiences fit the brief.

Conversion and Contracting

• Qualify new leads and assigned enquiries, agree next steps with the client and coordinate timely follow-up with Groups & Events.
• Work with Groups & Events and Revenue Management to tailor proposals, confirm availability and pricing, and negotiate room blocks, venue hire, catering and ancillary services within approved commercial terms.
• Coordinate contract preparation and internal approvals and follow through to signature. Brief the Groups & Events team on agreed terms, client priorities and commitments so it can take ownership of detailed planning and event delivery.

Sales Performance

• Achieve individual sales targets. Track pipeline value, contracted revenue, account production and conversion, and adjust account plans based on results.
• Keep client records, opportunity stages, next actions and lost-business reasons current in the resort’s sales and event systems.

Skills and Educational Experience

• Minimum 3-5 years of experience in MICE Sales, Groups & Events, or Hotel Sales, with a proven track record of generating new business, managing key accounts, and achieving revenue targets within the luxury hospitality sector. Prior experience with an international luxury hotel, resort, or lifestyle brand is highly preferred.
• Demonstrated expertise in proactive MICE sales, including prospecting, lead generation, client relationship management, contract negotiation, site inspections, and the successful conversion of corporate groups, meetings, incentives, conferences, and events.
• Strong commercial acumen with the ability to identify market opportunities, develop strategic sales plans, and drive revenue growth through local and international partnerships, industry networking, and participation in trade shows and sales missions.
• Excellent negotiation, presentation, and communication skills, with confidence in engaging senior-level decision makers, event planners, DMCs, travel management companies, and corporate clients.
• Proficiency in hotel CRM, sales, and event management systems (such as Delphi, Opera Sales & Catering, Salesforce, or similar platforms) and strong knowledge of sales reporting, forecasting, and market analysis.
• Fluency in Greek and English, both written and spoken; additional languages will be considered an asset.
• Bachelor's degree in Hospitality Management, Business Administration, Marketing, Tourism, or a related field.
• Willingness and flexibility to undertake frequent domestic and international travel to represent the resort, build client relationships, and attend industry events, trade fairs, and networking opportunities.
• A passion for luxury hospitality, exceptional client service, and creating bespoke experiences that reflect the standards and values of the One&Only brand.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.