Chief Steward
(20136)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Resplendent at the entrance of Boka Bay, a fjord-like idyll on Montenegro’s Adriatic Sea, One&Only Portonovi is a year-round haven where cultural wonders and fresh-air adventures meet the glamour of Europe’s most fashionable new riviera. The warm Montenegrin charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
Job Summary
To oversee and manage the stewarding and cleaning operations to ensure the highest standards of hygiene, sanitation, and operational efficiency are maintained across all kitchen and food service areas in accordance with company standards and food safety regulations.
Key Duties and Responsibilities
Responsible for managing the stewarding team and ensuring all cleaning, sanitation, and support operations run efficiently. Main duties include:
• Supervising and coordinating all stewarding staff, including shift allocation and daily task management
• Ensuring all kitchen equipment, utensils, crockery, cutlery, and operating equipment are cleaned, sanitized, and maintained to required standards
• Monitoring hygiene and sanitation standards in all food preparation and service areas
• Ensuring compliance with Food Safety standards – HACCP / FSMS and company hygiene procedures
• Planning manpower requirements and scheduling shifts to support operational demands and special events
• Conducting training and development programs for stewarding employees and ensuring continuous performance improvement
• Coordinating with Executive Chef, kitchen teams, and management to ensure smooth kitchen and banquet operations
• Managing function setup and breakdown requirements in coordination with relevant departments
• Monitoring stewarding stores and controlling usage of cleaning chemicals, supplies, and equipment
• Inspecting cleaning processes and ensuring correct chemicals, tools, and methods are used in all designated areas
• Ensuring dishwashing temperatures and recycling procedures are maintained according to approved operational standards
• Monitoring proper handling, storage, and maintenance of operating equipment to reduce breakages and losses
• Ensuring correct polishing and maintenance procedures are followed for silver, copper, brass, gold, and specialty items
• Conducting regular inspections of stewarding machinery and ensuring equipment is operated only by trained personnel
• Maintaining accurate records, cleaning schedules, inventory reports, and compliance documentation
• Leading health and safety initiatives and ensuring all team members comply with workplace safety regulations
• Investigating operational issues and implementing corrective actions to improve efficiency and service quality
• Supporting management with additional operational duties as assigned
Skills, Experience & Educational Requirements
• Minimum 3–5 years’ experience in Stewarding operations with at least 1–2 years in a supervisory or leadership role
• Strong understanding of Health & Safety procedures, food hygiene standards, and chemical handling
• Knowledge of HACCP, sanitation systems, and stewarding best practices
• Leadership and team management skills
• Strong organizational and communication abilities
• Ability to work under pressure in a fast-paced hospitality environment
• Competent in training, motivating, and developing team members
• Good problem-solving and decision-making skills
• Professional appearance and grooming standards
• Diploma or equivalent qualification in Hospitality Management is an advantage
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
