Agent, Sports & Leisure
(6704)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Shimmering in the depths of the azure Aegean Sea, a story-filled island of myths and marvels, One&Only Kéa Island emerges to honour untold beauty with authentic flavours of Greece. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
About the role
The agent of guest activities manage efficiently and professionally all the activities like Hiking, Swimming, Biking and general Sports activities. Help guests consider their needs and preferences. Always keep an attitude of cooperation and collaboration to ensure the development of the objectives of the resort and the company as well as guest’s satisfaction.
Key Duties and Responsibilities
Development
- Carries out any assigned task with honesty, transparency, and integrity
- Maintain polite and professional interpersonal relationships with both colleagues and guests
- Demonstrate ability to communicate effectively
- Conduct and participate in team meetings and induction of new employees
- Attend all pre-shift briefings under the supervision of a departmental leader
- Under the direction of the direct responsible leader, plan workflow and capacity for the team to ensure optimum manning distribution throughout the daily operations and proper guest service coverage
Product
- Act as One&Only brand Ambassador always
- Adherent to company ethics & ant bribery policies
- Understand, instill, and live the Company Philosophy
- Ensure compliance with all brand standards, OO markers, quality standards, and SOP
- Always maintains workplace discipline in accordance with company philosophy, policies, and procedures
- Demonstrate an ability to maintain confidentiality and privacy
Operations
- Wear the uniform provided appropriately, following the grooming and uniforms standards set by the company
- Oversee the use of fitness equipment to ensure clients exercise properly and safely.
- Private and group sessions take in to consideration the guest needs and preferences.
- To keep detailed and accurate records of guest information in a confidential manner.
- Provide additional assistance when requested from the management team or colleagues.
- Provide daily care at equipment of indoor and outdoor areas
- Make sure to give individual attention and assistance to guests
- Ensure efficient communication with your manager and other departments to complete any special requests or services required by the guest.
- Gain a comprehensive understanding of all activities, operation hours and procedure of Fitness
- Always keep an attitude of cooperation and collaboration to ensure the development of the objectives of the hotel and the company and as well as guest’s satisfaction
Skills, Experience, & Educational Requirements
- Education: Degree at Department of Physical Education and Sports Science or Private Certified College (Optional)
- Minimum Experience: 2 years in same or similar position
- Language(s)
- Language: Greek
- Language: English 90%
- Experiences: Running, Biking, Hiking, Swimming , Snorkeling, Watersports and beach activities.
- Skills: Organized, multitasking, work well under pressure, mental agility, good interpersonal relationship, analytic, great tone of voice, positive attitude, and customer and detail oriented
This position is for the summer season of 2025.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
