Manager, Food and Beverage
(9872)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Shimmering in the depths of the azure Aegean Sea, a story-filled island of myths and marvels, One&Only Kéa Island emerges to honour untold beauty with authentic flavours of Greece. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
About The Role
The Food & Beverage Manager will oversee the daily food and beverage operations, outlets, working closely with the Culinary team, Restaurant Managers and to ensure the One&Only service standards exceed the experience of the guest. He will help the Director of Food and Beverage maintain the department goals and budget goals.
The Manager of F&B will be based in the central office (Athens) during the non-operating period of the Resort, while present on the Island of Kea while the Resort is operating (accommodation on Kea island provided).
This position requires a high level of professionalism as responsible for the Food & Beverage department, while achieving corporate targets, both Guest & Employee Satisfaction & GOP results for each area of responsibility.
Key Duties and Responsibilities
- Design exceptional Food and Beverage concepts, purchase goods and continuously make necessary improvements,
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards,
- Establish targets, KPI’s, schedules, policies and procedures according to brand standards,
- Preserve excellent levels of internal and external customer service,
- Identify customers’ needs and respond proactively, to create memorable culinary experiences,
- Ensures that all departmental project milestones are met and adhering to the approved budgets,
- Comply with all health and safety regulations,
- Conduct regular quality control checks to ensure the consistency of high-quality services and brand standards,
- Ensure that the daily stock records are maintained, and issue the day-to-day requisitioning of stocks, to ensure consistent quality and cost effective management of all Food & Beverage outlets,
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork,
- Report to the management on sales results and productivity; prepare daily, weekly and monthly revenue and productivity reports,
- Lead Food and Beverage team by attracting, recruiting, training and appraising talented colleagues.
Positions Requirements
- At least 4 years’ experience in a similar position, in luxury segmentation of the industry,
- University degree or Diploma in Hospitality Management,
- Ability to develop/analyze P&L, Food Cost and relevant reporting,
- Competent in using POS systems and other software (MS Office),
- Deep knowledge of health & safety regulations,
- Ability to take decisions, focus on problem solving and act to meet financial targets,
- Remain innovative and connect emotionally with guest,
- Ability to lead, motivate and develop colleagues,
- Excellent communication skills and fluency in English language.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
